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Dallas Lease Returns

Dallas, TX

5.0
7,402 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,402 reviews

November 04, 2024

These guys are the best folks to work with. Brad and Charlie were super great to work with to find the right car. I don’t think Inwill buy from any other dealer. More

by andrew_kenney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Dallas Lease Returns responded

We are very happy Brad and Charlie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 04, 2024

Alexis was a great help. Though I didn’t purchase from them because they didn’t have the vehicle I was looking for she was nice, professional and kind. She try to help the be More

by Crownv80
Recommend Dealer
Yes
Employees Worked With
Alexis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear Alexis was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 03, 2024

The dealership was helpful, clean, informative, and supportive in helping me decide which vehicle to buy. More

by Wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pollard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

November 02, 2024

It was a pleasure to purchase a car at Dallas Lease with Rick Bell. He was professional, courteous, and detailed. We were able to decide all our options and they delivered the car to us! Excellent all aroun More

by btrimble24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Dallas Lease Returns!

November 02, 2024

Robert is an excellent Sales Manager. Incredibly knowledgeable and made the process seamless. Will be recommending DLR to others. More

by Brett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business, Brett, and hope to see you again soon!

November 02, 2024

Very helpful with the car buying process, especially with being across the country. Eric was great, answered all my questions and made the experience a lot easier. More

by Colin.derby0723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Dallas Lease Returns responded

It's fantastic to hear that Eric provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

November 02, 2024

I will be the first to say, I normally hate buying new vehicles because of the haggling and typical dealership sales tactics. I experienced none of that with Marvin. We did everything for the most part on More

by Sterling Price
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Hoyla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 02, 2024

Richard was awesome through the whole purchase process. By far the best vehicle purchase experience I've had. I purchased a 2022 Kia Sorento and I couldn't be happier. This was top notch customer service!! More

by Montane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Richard! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 02, 2024

I went to trade in my vehicle, and Alexis made the process easy and enjoyable. Her assistance was helpful, making the experience smooth. Highly recommend!! More

by sofiamadrigal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, Sofia, and we hope to see you again!

November 01, 2024

Dallas leasing was Awsome . i asked them to hold a vehicle for over 10 days for me and they did . I highly recommend them. More

by Edwin valdez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Yousef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Dallas Lease Returns responded

Thank you so much, Edwin, for your kind words, and for taking the time to leave us this wonderful feedback! We're glad we could help!

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