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Dallas Lease Returns

Dallas, TX

5.0
7,403 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,402 reviews

November 16, 2024

I had a pleasant experience working with Eric. Was able to do the bulk of the deal online, show up and sign off. Thank you Eric for a smooth deal More

by isaks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eric, and we look forward to working with you again.

November 15, 2024

Marvin was very friendly and helpful! He made us feel comfortable and was not pushy in any way. We really loved buying our 4Runner from him and will be back at Dallas lease returns in the More

by jaymewalton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Hoyla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Dallas Lease Returns responded

We are very happy Marvin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 15, 2024

Gabe was great and very knowledgeable. Process was great and dealership was a great experience More

by cscmnt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 14, 2024

JK worked hard to get us the best deal possible. We live in Oklahoma and he kept in touch with us all the way through. Would recommend him at a 5 star rating. And by the way love my new car More

by lisateague71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Kenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Dallas Lease Returns responded

Congratulations on your new purchase! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

November 14, 2024

Dallas Lease can be trusted when you are in search of a preowned vehicle. The environment was very welcoming. Every employee I encountered had a very pleasing attitude. More

by Msstepooh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Kenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Dallas Lease Returns responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

November 14, 2024

I don’t think I’ll ever buy it a car from anybody else ever again!! Johnny was one of the best salesman but also people I’ve ever met in my life!! Absolutely, genuine and honest! I actually feel like I me More

by asappreach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Kenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to leave us this awesome five-star review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your two new purchases! Thank you again for choosing Dallas Lease Returns. We look forward to having you as one of our valued customers for many more years.

November 13, 2024

Really great selection of really nice cars! Love my new car! Everything feels luxury here! More

by Ivyleigh16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

November 13, 2024

Marvin is a great salesman and was willing to listen. He spent the time to understand my perspective. Great job and very satisfied. More

by stevens.colt
Recommend Dealer
Yes
Employees Worked With
Marvin Hoyla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

November 13, 2024

I would stay away from this dealership! I traded in a Maserati on 10/30/24. After I completed the deal my sales guy Eric calls several days later and tells me the cars has a fluid leak, but More

by Mtpmedia68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Dallas Lease Returns responded

I am sorry to hear that you are unhappy with how we handled your trade-in. We indeed do list vehicles with check-in photos before the completion of our reconditioning process. This does include vehicles that may need mechanical repair to bring them up to our standards. If during our reconditioning process, we find that we can't bring the car up to our standards we remove it from the website and send it to wholesale auction.

Nov 14, 2024 -

Mtpmedia68 responded

Dallas Lease Returns has had this vehicle in its possession for 2 weeks. This car is still currently listed on its' website, "warning" to all...this 2018 convertible maserati gran turismo has a fluid leak which tends to be VERY expensive with Maserati cars!

November 13, 2024

I can’t say enough good things about Robert Yousef and the exceptional service he provided throughout our entire transaction. Since we don’t live in Texas, Robert went above and beyond to accommodate our More

by CKW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Yousef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Dallas Lease Returns responded

Thank you for your fantastic feedback on your recent visit. Thanks for the five-star rating. It's great to hear that Robert was able to assist you and that you had such a positive experience. Congratulations on your new purchase! We appreciate you choosing Dallas Lease Returns and helping spread the word about us.

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