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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,264 Reviews

4,263 Reviews of DCH Wappingers Falls Toyota - Service Center

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December 16, 2023

Very nice people, lounge is comfortable. Got a new keychain in the merch shop happy to own a new Toyota. More

by KIMBERLYJSEVILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

December 16, 2023

I am not happy with the paper work service. The y cheat with the paperwork. More

by Tahir
Recommend Dealer
No
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

December 15, 2023

Efficient, communicative and hopefully financially fair. .. The sales associative went out of his way to explain things to me, and to make the experience very very positive. More

by janicenovet
Recommend Dealer
Yes
Dec 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

December 15, 2023

Very pleasant experience. Check in was fast and I didn’t have to wait to long More

by CHASESAMMI68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

December 15, 2023

Quick service, pleasant people on the intake and also taking my payment. Easy to make appointment. More

by Sascholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall her name
Dec 16, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

December 14, 2023

Everything went great. I love the video inspection The truck was done early, which never happens at a dealership More

by George@thesharkgroup.com
Recommend Dealer
Yes
Employees Worked With
Mathew
Dec 14, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

December 14, 2023

Thank you for your service see you next time Will see you soon at Toyota More

by jeffch1486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

December 14, 2023

Made the entire process as easy as possible by taking on a lot of the paperwork and asking simple clear questions More

by SBERGERON213
Recommend Dealer
Yes
Employees Worked With
Michael P
Dec 14, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

December 14, 2023

When I arrived I was walked through the required services and given some recommendations. I was updated during the service regarding some issues found and given options and pricing. More

by bpd123
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Dec 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

December 13, 2023

Overall a good experience, the service was guick, he let me know what needs repair immediately and what can wait. The information provided was up to date. More

by OBSADLER
Recommend Dealer
Yes
Employees Worked With
--MATTHEW MAFFUCCI DCH Wappingers Falls Toyota
Dec 14, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

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