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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,251 Reviews

4,251 Reviews of DCH Wappingers Falls Toyota - Service Center

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January 09, 2025

Scott was a great help to us when purchasing our new prius. He went to great lengths to make our purchase as smooth as possible and we felt like he had our best interests in mind at each step of the pro More

by ajmauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Marsh, Angel
Jan 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Scott made your Prius purchase smooth and enjoyable, and that Angel’s support with the paperwork was helpful. We truly appreciate your kind words and are so glad you love your Prius Prime! If you need anything in the future, don’t hesitate to reach out.

January 09, 2025

Ms. Lauren was very nice to me. She is very proficient. I was extremely happy with her due to her professionalism. More

by Veliamcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear that Ms. Lauren provided you with such professional and attentive service. Your kind words mean a lot, and we truly appreciate your feedback!

January 09, 2025

I just had my brakes done last year including the rotors. In your inspection you wrote brakes need attention soon. That’s xxxxxxxx they were just done and have very few miles on them. Trust is gone when it c More

by Dmahoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Judy Deems
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avi has been great
Jan 10, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

January 09, 2025

Sales rep Michael Newsham was awesome! He worked with me while test driving several cars. He walked me through the process and even arranged for heated seats to be installed. I strongly More

by KARENR843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your fantastic review! We're thrilled to hear that Michael Newsham made your car-buying experience so positive and helpful. It's great to know he went the extra mile to ensure you were comfortable and happy with your choice. We truly appreciate your recommendation and look forward to assisting you again in the future!

January 08, 2025

This dealership is fantastic. The staff is friendly and honest. It wasn’t the closest dealer to my house but it was worth the trip. More

by Ahmedkhalil2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. We truly appreciate you making the trip to visit us. If you need anything in the future, we're always here to help!

January 07, 2025

Joshua did a great job with the entire deal. I’m very pleased . I would definitely buy another Toyota from him More

by cjpettit70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Joshua provided excellent service and made your deal a great one. We're so glad you're pleased with your purchase and look forward to helping you again in the future! Enjoy your new Toyota!

January 05, 2025

Good person and very knowledgeable he goes above and beyond his Call of Duty just to make sure you're happy and pleased More

by BOW1HUNT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that our team member went above and beyond to ensure you had a great experience. Your satisfaction is our priority, and we appreciate you taking the time to share your feedback!

January 03, 2025

This dealership is great, always kind to the customers. They are very fair with their pricing. More

by MRSTBIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your 5-star review! We're so glad to hear you had a great experience with our team. We truly value our customers and strive to offer fair pricing. We look forward to serving you again!

January 02, 2025

Is very good atencion y amabilidad del personal y el servicio personal es muy amable y atento More

by pedro85calderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

DCH Wappingers Falls Toyota responded

¡Muchas gracias por tus amables palabras! Nos alegra saber que recibiste un excelente servicio y atención de nuestro equipo. ¡Esperamos poder ayudarte de nuevo pronto!

January 02, 2025

Excellent service, Lauren was most helpful and very knowledgeable of the device of my Tacoma. She's a gem! More

by JMINGLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Lauren was able to assist you with your Tacoma and provide excellent service. We'll be sure to pass along your praise to her!

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