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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,219 Reviews

4,219 Reviews of DCH Wappingers Falls Toyota - Service Center

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March 15, 2024

The service center was awesome the staff were all so friendly and helpful had great experience More

by Rxhaque68
Recommend Dealer
Yes
Employees Worked With
Mr. Mathew
Jul 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear that you had an awesome experience at our service center. We pride ourselves on our friendly and helpful staff. If there's anything else we can do for you or if you have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!

March 14, 2024

I was seen quickly and only waited about an hour. Had a nice chat with someone who sold me the car. More

by tina_gagliardi
Recommend Dealer
Yes
Mar 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We really appreciate your kind words for our team.

March 14, 2024

Impressive. The first attempt at resolving the issue with my car was not successful, however, the staffs I worked with were willing to take a second look and wer More

by showman2003
Recommend Dealer
Yes
Employees Worked With
Kiss, manager and Mr Burns.
Mar 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that Kiss and Mr Burns were very helpful with your needs. We appreciate your business and hope to see you during your next visit!

March 14, 2024

So far I have no complaints. I've only received service once Here's four more words More

by NIKKIOWEN3105
Recommend Dealer
Yes
Mar 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was positive and we hope to see you during your next visit!

March 14, 2024

She was to explain what was being done to my vehicle, advised me the it could not get a NYS inspection because the machine was not working but contacted me at a later date to set up and appointment for t More

by t3913
Recommend Dealer
Yes
Employees Worked With
Judy
Mar 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Judy was very helpful with your needs.

March 14, 2024

I continue to be very impressed with the personnel in your service department. Quality workmanship. More

by ORKROG
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
Mar 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 14, 2024

Very caring, and trusting about everything. The sales and service team are very helpful. They make you feel right at home. DCH wants to make sure you are fitted for the perfect vehicle and pric More

by Outdoorsman31269
Recommend Dealer
Yes
Employees Worked With
Keith and Lauren
Jul 23, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words and loyalty! We're thrilled you've had positive experiences with our sales and service teams at DCH. Your comfort and satisfaction are our priorities, and we're grateful for your trust. If you need anything else or have more feedback, please reach out. We're here to help and look forward to serving you again!

March 13, 2024

Wonderful, pleasant Lauren always goes beyond her duties She always care for her customers Thanks More

by DLOOVE75
Recommend Dealer
Yes
Employees Worked With
Lauren
Mar 13, 2024 -

DLOOVE75 responded

She's the best.

Mar 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Lauren was so helpful with your needs.

March 13, 2024

Nice and easy. I use afternoon appts, let emergencies go first in morning Less hectic, no impatient waiters. More

by RAC717
Recommend Dealer
Yes
Employees Worked With
Judy
Mar 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 13, 2024

Everything went quite smoothly. Every one I talked with especially Kurt Kusek, was on top of any question I had. More

by jheck177
Recommend Dealer
Yes
Employees Worked With
Kurt Kissel
Mar 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that Kurt Kusek was so helpful with your service needs.

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