DCH Wappingers Falls Toyota - Service Center

Avi helped me find what I was searching for and answered all of my questions. I now own a new truck that I love. all of my questions. I now own a new truck that I love. More

The salesperso, Josh Johns was very Professional, Friendly, Knowledgable, and helpful in making my decision. Professional, Friendly, Knowledgable, and helpful in making my decision. More

Overall the work done was adequate. The cover for the battery and the tire was not put into its place. The cover for the battery and the tire was not put into its place. More

I feel scammed. Not this time, but I was told this was my last covered check up, but when I first came I asked for the oil to be changed as well. Come to find out th Not this time, but I was told this was my last covered check up, but when I first came I asked for the oil to be changed as well. Come to find out they SKIPPED the first tune up because the 2nd one has the oil change. More

DCH Wappingers Toyota always takes care of me! On my third car with them, service is easy and fast. Very comfortable eith Matt and his service team! On my third car with them, service is easy and fast. Very comfortable eith Matt and his service team! More

My service team was fine. The service department logistics not so much. I left at least 5-6 messages and received one return phone call after I persisted with the operator.. I The service department logistics not so much. I left at least 5-6 messages and received one return phone call after I persisted with the operator.. I had several new car issues that were dismissed. Rather than calling me to state that they couldn’t replicate an issue perhaps a phone call to the client would have assisted. After a rain storm, I still have windows that clunk when I put them down blamed on a dirty window but I sure hope you didn’t sell me a dirty brand new car … the clunk has been happening since I brought the car home. Your web site is not user friendly and actually dropped my first appointment. Luckily I wondered why I hadn’t received a reminder and there was nothing on my app account so I called to find out why my car service was not on the schedule This required an additional 5 weeks wait till I could schedule another. The issues I had discussed or emailed messages to a service rep never showed up on the reminder emails until three days before my appointment when I called again in frustration. And when I arrived for my appointment … the various issues had disappeared again. My appointment never showed up on my Toyota app. More

I like taking my car to this Toyota dealership. Everyone is very nice, the service is very good. Everyone is very nice, the service is very good. More

Judy took care of me right away. She kept me informed about my car's status. She was professional and showed empathy towards my concerns. She is very friendly and understanding. The She kept me informed about my car's status. She was professional and showed empathy towards my concerns. She is very friendly and understanding. The job was completed to perfection!!! Thank you Toyota!!! More

Not much interest in checking my car in. First ignored, then helped reluctantly. Others in area paid no attention either. First ignored, then helped reluctantly. Others in area paid no attention either. More

Very professional writer. .. He took the time to explain the service needed He also went over future services required.. .. He took the time to explain the service needed He also went over future services required.. More