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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,334 Reviews
Call Service Center (845) 288-1303

4,334 Reviews of DCH Wappingers Falls Toyota - Service Center

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September 21, 2024

Thomas did a great job taking care of us and our new 2024 Sierra van. He is truly an asset to your company. That’s the reason we have purchased five new vehicles from you over the years. More

by uncleollier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2024 -

DCH Wappingers Falls Toyota responded

We’re thrilled to hear that Thomas took great care of you with your new 2024 Sierra van! It’s wonderful to know that his service has contributed to your loyalty over the years. Thank you for choosing us for your vehicle purchases—we truly appreciate your continued trust in our team. If you need anything in the future, don’t hesitate to reach out!

September 21, 2024

Great customer service everything went well. Thank you. well recommend it. They took a little bit over an hour but everything is OK. More

by Josea72548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2024 -

DCH Wappingers Falls Toyota responded

We’re glad to hear you had a positive experience with our customer service! Thank you for your recommendation, and we appreciate your understanding regarding the timing. If you need anything else or have any questions, feel free to reach out!

September 21, 2024

friendly an an professional waiting time was reasonable checking in time was made easy, I would recommend this dealership to my family members More

by UGOJWT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2024 -

DCH Wappingers Falls Toyota responded

We’re so glad to hear that you found our team friendly and professional! It’s great to know that the waiting and check-in times were reasonable and convenient for you. Thank you for your recommendation; it means a lot to us! If you or your family members need anything in the future, feel free to reach out.

September 19, 2024

Corey was great, we purchased 2 RAV4 from him within a month. Great buying experience. More

by Cpbour4
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey in sales
Report | Print
Sep 19, 2024 -

DCH Wappingers Falls Toyota responded

We're thrilled to hear that Corey provided you with such a great buying experience and that you chose to purchase two RAV4s from us. If you need anything else, feel free to reach out. Enjoy your new vehicles!

September 18, 2024

Brought the truck in waited a short time every thing was done. The staff was very courteous. More

by Icefish73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that your visit was efficient and that our staff provided courteous service. We appreciate your support and look forward to seeing you again!

September 18, 2024

Friendly, quick service. In and out. Love my Toyota! I’ll never buy any other car More

by Cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I don’t remember any names
Report | Print
Sep 18, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your great feedback! We're so glad to hear you had a quick and friendly experience. Enjoy your new Toyota—it's a fantastic choice! We look forward to seeing you again! 🚗✨

September 18, 2024

This team is very friendly and professional. They worked hard to get a deal done with a young person who had no credit. More

by bmartin8484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're delighted to hear that our team was able to assist and support a young buyer. We take pride in our friendly and professional service, and we’re glad we could help. If you or anyone else needs assistance in the future, don’t hesitate to reach out!

September 17, 2024

Matt Rivera always goes above and beyond to make sure everything on my car is taken care of, he makes the service experience a trustworthy experience More

by dionizio52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that Matt Rivera consistently goes above and beyond and makes your service experience trustworthy. We appreciate your support and look forward to assisting you again!

September 17, 2024

Under the situation I was very pleased with Mathew as he guide me to speak with my insurance to see if the were covering my problem but a week later the insurance framed my car totaled do to rodent damage! More

by abuela1952
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We’re glad Mathew could assist you with your insurance, even though the situation turned out to be challenging. We understand how frustrating this must be and are here to help if you need anything further during this process. Please don’t hesitate to reach out.

September 17, 2024

Friendly an made sure I knew what was happening with my car,didn’t wait long More

by chiquinhobarros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear you found our service friendly and efficient, and that you were well-informed about your car. If you need any further assistance, feel free to reach out. We look forward to serving you again!

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