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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,334 Reviews

4,334 Reviews of DCH Wappingers Falls Toyota - Service Center

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February 02, 2020

Very annoyed I have brought my car in 4 times for my brakes and have paid to have them all replaced and since the 1st time the squeak when I brake. I am so frustrated that this problem has still not bee More

by kbirrittella
Recommend Dealer
No
Employees Worked With
Kathleen Crosbie, Allison Croshier, Mike Giordano
Feb 07, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to give us your feedback. We are sorry your visit was not our usual five-star experience. If you have any questions regarding your visit, please contact us directly at (845) 206-0521

February 02, 2020

Professional: I am pleased with the courtesy and professional services shown by the dealer's staff. It is relatively easy to make an appointment for services More

by Upstate NY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Allison Croshier, Alicia Verven
Feb 03, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide us with your wonderful feedback! We are happy to hear that you had a great experience with us thanks to our team.

February 01, 2020

Service department was right on top of everything I needed. Keep me updated on what was happening. I would recommend everyone I know who has a Toyota to use DCH. More

by kaz68
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Feb 03, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We are happy to hear that you had a great experience with us thanks to our amazing team.

January 31, 2020

very pleased Service dept is efficient, everyone is friendly and makes dropping your car off for service quick and painless. They are always done quickly and car More

by nigi2034
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure who I dealt with it was a few different people all very professional
Jan 31, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the amazing review! We are happy to hear that you had a great experience with us thanks to our amazing team.

January 30, 2020

extremely satisfied! Very professional, honest and trustworthy. I got an appointment for service quickly and easily. Mike Giordano is wonderful to deal with. He listened t More

by despistat24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jan 30, 2020 -

DCH Wappingers Falls Toyota responded

Thank you so much for the amazing feedback! We are happy to hear that Mike went above and beyond to make your experience with us a great one.

January 30, 2020

Good service Easy to make appointment for service and the waiting time was reasonable. Everything was explained and everybody was pleasant. Will come again in the More

by wgyee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jan 30, 2020 -

DCH Wappingers Falls Toyota responded

Thank you so much for the amazing feedback! We are happy to hear that you had a great experience with us.

January 30, 2020

Battery had died and it was an emergency to get it fixed. Christine took excellent care of me from the time I called to say I thought I had to get towed until I arrived and had the battery replaced. Her plea More

by TERRYPAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine but I don't know her last name. She sat to the far right.
Jan 30, 2020 -

DCH Wappingers Falls Toyota responded

Thank you so much for the amazing feedback! We are happy to hear that you had a great experience with us thanks to Christine and our team.

January 30, 2020

I have been exceptionally satisfied with the salesman DAVID KOLOZY. This was the second Tundra that I purchased from your dealership. He has always responded promptly to my needs. As a matter of fact I More

by CAM59551
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie, Mike Giordano
Jan 30, 2020 -

DCH Wappingers Falls Toyota responded

Thank you so much for the amazing feedback! We are happy to hear that you had a great experience with us thanks to David and our team. Enjoy your new Tundra!

January 30, 2020

Exceptional service DCH Toyota gives you family service with all of the latest technology! The level of knowledge among the staff is quite impressive! I am never disa More

by LJIAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Jan 30, 2020 -

DCH Wappingers Falls Toyota responded

Thank you so much for the amazing feedback! We are happy to hear that you had a great experience with us.

January 30, 2020

A the employees are professional and great customer service also friendly. Awesome dealership . Everyone is friendly and also the beverage/coffee. Best dealership that takes care of your car More

by mzvirgo876
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jan 30, 2020 -

DCH Wappingers Falls Toyota responded

Thank you so much for the amazing feedback! We are happy to hear that you had a great experience with us.

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