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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,334 Reviews

4,334 Reviews of DCH Wappingers Falls Toyota - Service Center

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June 27, 2020

DCH does a great job at providing a needed serviceI hate DCH does a great job at providing a needed service I hate to.have to mentioned it but there was a person in the waiting room coughing without a mask More

by waipuna14
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Jun 29, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave your feedback. We're happy to hear our team was able to provide you with excellent service! We apologize for the experience in the waiting room.

June 27, 2020

Simple and easy to use So far our experience has shown this as simple and easy to use. The car has been quite error free and not needed much routine maintenance so far, so n More

by jhouston58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We appreciate your business and look forward to seeing you again in the future!

June 27, 2020

Quick service Service department was willing to take me right away since my car was only two months old and I was already having an issue. They checked out the car More

by pjohnsto2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jun 29, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your positive feedback! We're so happy our team was able to assist you and help you resolve the issue with your car!

June 26, 2020

Because of the outstanding work consistently done by Rob and Evin, I will never shop for a vehicle elsewhere, or get service work done elsewhere. Every experience with these 2 has been remarkable. More

by d.hunter94
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Jun 26, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We're happy Rob and Evin were able to provide you with exceptional service. We appreciate your loyalty to our dealership and look forward to working with you again in the future!

June 26, 2020

Easy inspection visit Very easy to drop car off and pick up later after inspection. In these times when we are all skeptical of being in crowds, this is the place to have a More

by marygsurf
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember names of employees
Jun 26, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review, Mary! We're so happy our team was able to provide you with exceptional service. We look forward to working with you again in the future!

June 26, 2020

MISSING THE CAR BEING WASHED. I THOUGHT THE LEAST THEY COULD HAVE DONE WAS TO WASH THE VEHICLE AFTER SPENDING OVER $25OO,00. NEXT TIME I WILL SHOP AROUND FOR BETTER SERVICE. More

by fazman226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 26, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We'd like the opportunity to speak with you so please call us at (845) 206-0521.

June 26, 2020

great service! great place to buy a vehicle and have service! I always buy my vehicles at DCH Wappingers They are efficient and knowledgeable Service personnel a More

by francessurak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Jun 26, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We appreciate your loyalty to our dealership and look forward to seeing you again soon!

June 26, 2020

Oil Change I had gone in for an oil change and didn't have to wait long at all! Staff is always very efficient and pleasant to speak with. More

by gleesoncasey218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cimorelli
June 26, 2020

Tom was attentive, helpful and very informed. He made sure I would be satisfied with the service and care of my car. He also provided objective analyze of my car and suggestions gif the future. More

by USAFAMOM007
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We're happy Tom was able to assist you and make your experience a great one!

June 26, 2020

Problem with new car purchase - Brand new car wouldn't start - battery dead. Michael N. the salesman came and jump started vehicle. Followed me to Toyota to make sure I got there More

by debra-brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review, Debra! We're happy Michael went above and beyond to assist you!

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