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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,334 Reviews

4,334 Reviews of DCH Wappingers Falls Toyota - Service Center

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October 04, 2022

I had a pleasant experience at the dealership, the service advisor suggested updates my car was due for and I chose the things that I thought were most important. The service was done while I waited i More

by 19ridgeline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It sounds like our team was able to assist you and make your experience a memorable one. We look forward to working with you again in the future!

October 04, 2022

Always the best service ! Everyone is super nice and helpful. Matt was really great. Thank you so much More

by vicalam91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 03, 2022

I originally submitted a 10 word paragraph praising the workers at Toyota Wappingers. As a result of the 15 word minimum, I was unable to submit my comments. Please change this field and do not limit it More

by SCHEPPERLY.ALETHEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback!

October 01, 2022

The Service Technician listened attentively to my complaints and also explained details of what the car needed. The environment is very beautiful. More

by Shola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know our team could assist you and provide you with outstanding service.

October 01, 2022

Always good service. I feel safe in their hands. Work is done in a timely fashion. More

by ABBYBLUE4444
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 01, 2022

Thank you very much Kurt for helping with the car purchase! Great experience and a great car! More

by kristiliakul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 01, 2022

I was waiting for someone to come over to me to ask if I needed help. I was there for at least 15 minutes until Joe came over to me asking if I needed help. I told him he was the first person that actuall More

by FRANCINE.FIZZINOGLIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It sounds like Joe went above and beyond to assist you and provide you with outstanding service. We look forward to working with you again in the future!

October 01, 2022

Fast service, professional care. Waited in comfortable lounge with excellent latte and coffee. Wished for cookies. More

by Professional ace231
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 30, 2022

I purchased our vehicle at this dealership. I am satisfied with their service and courtesy. I do not bring my vehicle there for any mechanical service since this dealership's cost to service a More

by 13013b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown. The Service rep that greeted us and handle our service was very good.
Oct 04, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

September 30, 2022

Professional Service and Great experience. Not waiting time to talk with the advisor. You get informed what is going on with your vehicle while they are inspecting for maintenance. ( They will More

by LEVI20MRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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