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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,334 Reviews

4,334 Reviews of DCH Wappingers Falls Toyota - Service Center

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October 12, 2022

Was not happy did not solve the problem it's a lease so I covered myself not going to worry about it More

by 55dowop
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Judith gustavss
Oct 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

October 12, 2022

It’s very efficient & courteous service. The Waiting area is very comfortable and service is timely accomplished l. More

by FRENZIED21
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

October 11, 2022

I received quick service during my last visit and a wonderful walk through of the service I received via a video. My service attendant suggested additional services for the care of my car which I appre More

by Jessica B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

DCH Wappingers Falls Toyota responded

Jessica, thank you for the excellent feedback! It's a pleasure to know our team could assist you and provide you with outstanding service. We look forward to working with you again in the future!

October 09, 2022

Fast and friendly service they care about you and your vehicle they are very knowledgeable More

by STODDARD81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership.

October 08, 2022

Ben is a top notch leader of the DCH service area. He always sees everything through to the end to ensure customer satisfaction. Matt and Tom were also instrumental in helping rectify significant vehi More

by fscden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Carlson
Oct 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! It sounds like our team went above and beyond to assist you and make your experience a memorable one. We truly appreciate your kind words and look forward to working with you again in the future!

October 08, 2022

I love DCH Wappingers Falls Toyota. Everyone is so friendly and attentive to customers concerns. ❤ More

by grace.bonnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 07, 2022

Service provided was very good . The customer service staff/ Assistant Service Manager Jason is very nice, able to answer questions / provide advice and recommendations as to car car More

by JOSEPHRALBANO
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

DCH Wappingers Falls Toyota responded

Joseph, thank you for the positive five-star review! It's a pleasure to know Jason could assist you and make your experience a memorable one. We look forward to working with you again in the future!

October 07, 2022

They where great help me get the truck of my dream. So i can go to sork More

by TREVORLEWIS631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciarra Arias
Oct 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 07, 2022

Fantastic service experience! ! From scheduling, drop off to pick up and check out! Always a great experience at DCH Wappingers Toyota! Thank you to all! More

by rosannec55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 07, 2022

The staff and technicians were very professional, courteous, helpful, kind and answered all the questions More

by RAVJAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Korwatch, Ciarra Arias
Oct 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know our team could assist you.

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