Back

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,334 Reviews

4,334 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
December 20, 2022

Professionalism with the service. The service department explained in detail on what services that was provided. More

by CATHLEENEY35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciarra Arias
Dec 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 19, 2022

Excellent service fast response. My sales man Avi Avitan was just perfect I will refer friends More

by atdluxuryrentals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romaine Newby
Dec 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 19, 2022

Awesome, they are courteous, and very helpful, and do the work professionally, I would recommend them. More

by jschmidt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew I
Dec 20, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us! It's a pleasure to know our team could assist you and provide you with outstanding service.

December 17, 2022

Do not complete work in timely manner when you have an appt for service. Over 2 hrs waiting for routine service/oil change is ridiculous. Was told it would take 1 hr 15-20 min More

by doris.imperati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
Dec 20, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact Benjamin Carlson at 845-296-4261.

December 17, 2022

Great sales crew. Zion was great, informative and attentive to our needs. This made the shopping experience much better More

by rburn318
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zion Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Zion!

December 17, 2022

Scheduling appointment was easy. Service rep pleasant and knowledgeable. Technician records video to keep me updated. Wasn't expecting that. Overall, good experience this visit. More

by HRSCHORR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot reps name
Dec 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 17, 2022

The dealership service center was prompt and fair pricing and responsive. I know the work will be done right. More

by actorri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 17, 2022

I was very happy to have Jaime help me with my car purchase. He is very courteous and professional at his job. More

by hopewelljctjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy Jaime could assist you and provide you with outstanding service.

December 17, 2022

I am very please with Jason Gasiunas! He is on top of everything I need! Very educated! More

by MAMIMONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 16, 2022

The employees are very pleasant and attentive the problem is they did not do the right job hooking up my trailer hitch and wiring the first time they give me a four prong instead of seven prong and never con More

by SH9536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whoever worked with me would be in your records
Dec 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

...
170
...