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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,333 Reviews
Call Service Center (845) 288-1303

4,333 Reviews of DCH Wappingers Falls Toyota - Service Center

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January 16, 2023

This service appointment was the same as all my prior service experiences have been.....excellent. More

by Mcblitz91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2023 -

DCH Wappingers Falls Toyota responded

We really enjoy hearing that your service appointments are excellent, as you've come to expect. Thanks for your kind remarks!

January 16, 2023

DCH is always an excellent dealership to work. Everyone is always very professional on regards to service appointments and keeping you informed during the orocess. More

by OGHAIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2023 -

DCH Wappingers Falls Toyota responded

It's wonderful to hear that our dealership is excellent to work with, and you've found everyone to be very professional as well. Thanks for sharing your kind remarks for our service team!

January 15, 2023

The mechanic is great Nice place Will come again Great service Very happy with results More

by E.MOROCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe chianci
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Jan 15, 2023 -

DCH Wappingers Falls Toyota responded

It's really great to hear that our service team was helpful and you're happy with everything, thanks!

January 15, 2023

Had a problem with a used car purchase. Resolved quickly to my satisfaction. With no problems. More

by LBJ850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for sharing your kind remarks. It's great to hear that everything was resolved quickly and you're pleased.

January 15, 2023

Great service looking forward to having future preventive maintenance done. Everyone was really great in the service department More

by stawal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Irkliewskij
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Jan 15, 2023 -

DCH Wappingers Falls Toyota responded

We're glad to know that our team is really great, and we'll look forward to helping you again with any future needs.

January 14, 2023

They listened to my concerns and followed up with me. What more could I ask More

by CPDOCHEVITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Burns
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Jan 14, 2023 -

DCH Wappingers Falls Toyota responded

We're so glad to know that our team really listened to your concerns and you're pleased, thanks!

January 14, 2023

The service dept at this dealership goes the extra to take care of their customers. More

by BHERBST412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy,
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Jan 15, 2023 -

DCH Wappingers Falls Toyota responded

We're so glad to know that our service team was very helpful and able to take care of everything!

January 14, 2023

This dealership is very professional. They take me on time for my appointment and do an excellent job. More

by catzzz1999
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for your kind remarks for our dealership. It's great to know that our team did an excellent job!

January 14, 2023

Efficient and professional. The video to show the work is a wonderful feature. All good. More

by sondraj57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2023 -

DCH Wappingers Falls Toyota responded

It's wonderful to hear that our team was efficient and professional, and you appreciated our video as well, thanks!

January 14, 2023

Had a clutch warranty repair now I have power loss when shifting, it delays response. Acceleration of gas with a delay of vehicle movement. Have to slowly apply gas at every clutch shifting to let vehicle More

by madhotwheels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

DCH Wappingers Falls Toyota responded

We would like to apologize for your experience. We strive to make sure our customers are 100% satisfied. Thank you.

Jan 18, 2023 -

madhotwheels responded

Would like a appointment for my 2017 Toyota Tacoma for the recall on my clutch pedal that was replaced.It seems to be sticking not releasing the clutch fork so the clutch plate grabs properly, and then when you give it the gas the vehicle moves properly to the speed it’s driving at. Text me or call me for Date availability to repair. Thank You.

Jan 19, 2023 -

DCH Wappingers Falls Toyota responded

Hello madhotwheels, We cannot see who writes the reviews, unless stated in the review itself. Please contact me directly, @ 845-296-4261 Thank you, Ben Carlson Fixed Operations Manager

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