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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,206 Reviews
Call Service Center (845) 288-1303

4,206 Reviews of DCH Wappingers Falls Toyota - Service Center

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October 15, 2024

Good service, take care of my car at time Fix the problem after a few hours More

by FISCHERFREDERIC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

DCH Wappingers Falls Toyota responded

We're glad to hear that you received good service and that your car issue was resolved promptly. Our team strives to take care of our customers’ needs efficiently. If you have any further questions or need assistance, feel free to reach out!

October 14, 2024

The car prices were reasonable and they were willing to work with you. Friendly dealership nice people More

by DOOBOO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad you had a positive experience with us. Our team is always here to help!

October 14, 2024

DCH Toyota is always efficient and professional and always provides quick and top notch service. More

by HEADMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

DCH Wappingers Falls Toyota responded

We're thrilled to hear about your positive experience at DCH Toyota! Our team is dedicated to providing efficient and professional service, and it's great to know we met your expectations. Looking forward to seeing you again!

October 13, 2024

Staff I had contact with knew what they were doing and all were friendly and polite. Service was timely and car is running well. More

by JANICER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ?? I'm not good with names.
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Oct 13, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that our staff was knowledgeable, friendly, and polite. It's great to know that you received timely service and that your car is running well. We appreciate your support and look forward to assisting you again in the future!

October 12, 2024

Judy Deems was extremely helpful. Took good care of me and my vehicle. Truck was out on time and looked good. More

by PEANGELUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

DCH Wappingers Falls Toyota responded

We’re so glad to hear that Judy took excellent care of you and your truck! It’s great to know your vehicle was ready on time and looking good. Thank you for your kind words, and we look forward to seeing you again!

October 12, 2024

I made an appointment because I got an alert in my car that I needed an oil change. I got to my appointment and the young man at the desk was shocked when I said I needed an oil change, the alert is still More

by MARISAP092801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

October 11, 2024

Great update for the status of my car. It was very fast and I was able to drop it off. More

by MISS.KERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
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Oct 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that you received a great update on your car’s status and that the drop-off process was quick and easy. We appreciate your support and look forward to seeing you again!

October 11, 2024

Great work. Professionalism throughout.., Quick turnaround. Great value. Work done in a timely manner. Would recommend to my friends. More

by VENABLEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

DCH Wappingers Falls Toyota responded

We’re thrilled to hear that you experienced professionalism and quick turnaround with great value. Your recommendation means a lot to us, and we look forward to serving you and your friends in the future!

October 10, 2024

Professional service and maintenance really pleased with tech trouble shooting Judy in service was really great More

by ELIZABETHPHILLIPS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're so glad to hear that you were pleased with the professional service and that Judy provided excellent troubleshooting support. We’ll be sure to pass along your kind words to her! If you need anything else, just let us know.

October 10, 2024

Everything was great so far. Don't have to wait a long time. Always have update when you are waiting More

by Cheng Peng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

DCH Wappingers Falls Toyota responded

I’m glad to hear everything has been going well! It’s great that you’re getting timely updates while you wait. If you have any other feedback or questions, feel free to share!

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