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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,325 Reviews
Call Service Center (845) 288-1303

4,325 Reviews of DCH Wappingers Falls Toyota - Service Center

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January 14, 2025

Lauren was very pleasant and helpful. Why must I write 15 words. I said enough. More

by Rae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're so glad Lauren was able to assist you. We appreciate your time and input!

January 14, 2025

Everyone was very generous. A quick process. Easy to just drive in and see an advisor. More

by Sfountain319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear that everything went smoothly and that you found the process quick and easy. We strive to make every visit as seamless as possible, and it’s great to know that you felt well taken care of. We appreciate your feedback!

January 13, 2025

Very friendly & helpful. Explained everything to me. Throughout the whole process communicated very well. Very happy with the service More

by LSOBERANO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear you had such a positive experience and that our team was able to provide clear communication throughout. Your satisfaction means a lot to us, and we look forward to helping you again in the future!

January 12, 2025

Lauren was great. Super helpful and understanding that I was in a rush. She was kind, professional, and informative when I had questions. The mechanic that worked on More

by TRICIAAVENIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're so glad to hear that Lauren was able to help and make your visit a positive one. We’ll be sure to pass along your kind words to her and the team. If you ever need anything else, feel free to reach out!

January 12, 2025

Best environment when waiting for service. Also communication from mechanic to your mobile phone is a great idea More

by Bruce.peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're so glad you enjoyed the environment and the convenient communication from our mechanics. We strive to make every visit as comfortable and efficient as possible. We appreciate your support and look forward to serving you again!

January 11, 2025

Excellent service experience. The sales process was refreshing. This is the one dealership where I’ve felt everyone involved was transparent and honest about the deal. Knowledgabl More

by JPADEN504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a refreshing and transparent experience with us. Our team strives to provide honest and knowledgeable service, and we're so glad that stood out to you. We truly appreciate your feedback!

January 10, 2025

Judy was able to get me into the schedule ahead of what was originally anticipated. Very pleasant to work with. Listened to my concerns and addressed! More

by Elaine Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

DCH Wappingers Falls Toyota responded

Elaine, thank you for sharing your experience! We're so happy to hear that Judy was able to accommodate your schedule and address your concerns with such care. We truly appreciate your feedback and look forward to assisting you again in the future!

January 10, 2025

Lauren was very professional and courteous She assisted me in getting a appointment Lauren called promptly with the results of the inspection and trouble shooting a problem with the monitors I appreciate More

by REBBIGHAUSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're so glad to hear that Lauren provided you with professional and courteous service, keeping you informed throughout the process. We truly appreciate your kind words and are happy that she was able to assist you effectively. If you need anything else, don't hesitate to reach out!

January 10, 2025

Service was great! Matthew Maffucci was very professional, knowledgeable and kind. My car was done pretty quick and communication was awesome. More

by mirandap21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
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Jan 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your great feedback! We're so glad to hear that Matthew Maffucci provided you with professional, knowledgeable, and kind service. We're happy your car was completed quickly and that communication was on point. We appreciate your review and look forward to assisting you again!

January 10, 2025

Great customer service and very quick process! Everything was done on the dealers end in one day and I was able to get my car immediately with no hassle!! Amazing experience! More

by Sarahraec17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce in sales - 5 stars
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Jan 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your amazing experience! We're so glad to hear that everything went smoothly and quickly for you, with no hassle. We truly appreciate your feedback and are thrilled you had such a great experience with us. Enjoy your new car!

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