Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,128 Reviews
Call Service Center (845) 288-1303

4,128 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
November 13, 2024

Service was excellent. Judy is friendly patient and knowledgeable. She went out of her way to be helpful. Thank you Judy. More

by Jane Vagnoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

DCH Wappingers Falls Toyota responded

Jane, thank you for the wonderful feedback! We're so glad to hear Judy provided excellent service. She truly goes above and beyond for our customers. We'll be sure to pass along your kind words to her! 😊

Nov 13, 2024 -

DCH Wappingers Falls Toyota responded

Jane, thank you for the great feedback! We're so glad to hear that Judy provided excellent service and made your experience enjoyable. We’ll be sure to pass along your kind words to her—she’ll be thrilled! Thank you again for choosing us!

November 12, 2024

Very attentive and punctual, everything was done properly on my car and in time range promised More

by dionizio19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear that everything was completed to your satisfaction and within the promised time frame. We always strive for punctuality and quality, and it's great to know we met your expectations. We look forward to serving you again in the future!

November 11, 2024

Tom walked me through a major repair. He coordinated the job with Matt Czervak and I was informed throughout the work. Excellent work by both as usual. Friendly and professional. More

by MICHAEL.JANDREW72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear that Tom and Matt provided excellent service and kept you informed throughout the repair process. We truly appreciate your kind words about their professionalism and friendliness. We're grateful for your trust and look forward to assisting you again in the future!

November 11, 2024

The experience was ok … I liked it. Did I write enough words as of yet? More

by GENEADELBENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear you had a good experience. If there's anything specific we can do to make it even better next time, feel free to let us know!

November 11, 2024

Very pleased with the service prompt and courteous clean and efficient everything explained to the fullest More

by GSEGARRA16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We’re thrilled to hear that you were pleased with the prompt, courteous, and efficient service. We’re also happy to know that everything was fully explained to your satisfaction. We appreciate your trust and look forward to assisting you again!

November 11, 2024

Tom worked hard on getting items approved on extended warranty insurance. This made it worth getting the warranty. The service was prompted and the technician was great. More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad to hear that Tom worked hard to get the extended warranty approved and that it made the process worthwhile for you. It's great to know that the service was prompt and the technician provided excellent care. We truly appreciate your feedback and look forward to serving you again!

November 10, 2024

It was an excellent experience considering that it is the first time I have taken my car to this dealer. More

by Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for choosing us for your first visit! We're thrilled to hear you had an excellent experience and look forward to helping you again in the future!

November 09, 2024

I like the friendly and knowledgeable customer service agents. The mechanics inspection video is a great idea. More

by valle4all
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
Report | Print
Nov 09, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your great feedback! We're so glad to hear you appreciated our friendly and knowledgeable customer service team, as well as the mechanic's inspection video. We strive to provide transparency and quality service every step of the way!

November 08, 2024

I had a serious issue with my 2022 Tundra Motor. Judy in service got my Truck in the next day to start repair. Your service department along with your technicians are true assets to your company. More

by Nickhock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your loyalty and kind words! We're so glad Judy and our service team could quickly address the issue with your Tundra. We truly appreciate you and your family's continued trust in us and look forward to serving you for many more years!

November 07, 2024

Judy always is professional and goes above and beyond to make sure all of the needs of our vehicles are always taken care of. More

by NINJA88888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're so grateful to have Judy on our team. Her professionalism and dedication to going above and beyond truly make a difference. We appreciate you trusting us with your vehicles!

1
2
...
413