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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,397 Reviews
Call Service Center (845) 288-1303

4,397 Reviews of DCH Wappingers Falls Toyota - Service Center

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June 27, 2025

Lauren from service was fantastic and responded to our concerns. This is the 5th car from DCH Toyota. I highly recommend! More

by CJB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 27, 2025

Everything moved flawlessly I didn’t feel like I had to haggle, negotiate, nor did I feel like I was robbed. I have recommended your dealership to family, friends and colleagues. It was a painless experie More

by Nottaken39
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 24, 2025

Everyone was very pleasant and waiting room was super comfortable. Very pleasant experience all around.I will be back! More

by hopewell27
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're so glad to hear you had a comfortable and pleasant experience with us. We look forward to welcoming you back next time! 😊🚗

June 24, 2025

Extremely friendly staff very acknowledge goes out of your way to make sure you understand everything with your vehicle More

by Gregmoravec95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew macfucci
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Jun 25, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so glad to hear that our team made you feel welcome and took the time to ensure you fully understood everything about your vehicle. Your satisfaction means a lot to us, and we look forward to seeing you again!

June 24, 2025

Outstanding customer service was provided by Jusy and because of her, I will be back. More

by kirkrasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're thrilled to hear that Jusy provided outstanding customer service. We’ll be sure to share your kind words with her. We look forward to welcoming you back in the future!

June 24, 2025

Excellent service and very well in tune with my problem and needs all were professional More

by JOSEPH.UVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad our team was attentive to your needs and provided professional, excellent service. We appreciate your trust and look forward to assisting you again!

June 24, 2025

The service was expeditious and respectful of my time. I was expecting some sort of charge, but Matt ensured I was taken care of under the service program I enrolled in at the time of purchase. He was eve More

by cybr.daddy
Recommend Dealer
Yes
Employees Worked With
MATTHEW MAFFUCCI
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Jun 25, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're delighted to hear that Matt provided fast, respectful service and went above and beyond to take care of you, including finding an extra key fob. We’ll be sure to pass along your thanks to him. Thanks again for choosing us!

June 21, 2025

I was ignored at he beginning, but when they go o it, I was super smooth and fast! More

by Nkili6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We apologize for the slow start but are glad to hear the rest of your experience was smooth and efficient. We appreciate your patience and hope to provide an even better experience next time!

June 20, 2025

Fast, efficient service. Respected the value of my time. Five stars for Judy Deems. ?? ?? ?? ?? ?? More

by Barcelona
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Jun 20, 2025 -

Barcelona responded

Five stars for Judy Deems.

Jun 20, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We're so glad to hear Judy provided fast, efficient service and respected your time. We'll be sure to pass along your kind words. We appreciate the five stars!

June 20, 2025

Service is great no complaints did a great job on my car will be coming back soon More

by Afak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're glad to hear you had a great experience and that your car was well taken care of. We look forward to seeing you again soon!

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