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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,311 Reviews
Call Service Center (845) 288-1303

4,311 Reviews of DCH Wappingers Falls Toyota - Service Center

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March 28, 2025

Mr.Keith explanation on service is on another level,precise and detailed to understand better. More

by yokoth2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Mr. Keith provided such clear and detailed explanations. We take pride in ensuring our customers fully understand their services, and it's great to know he made a positive impact. We appreciate your feedback!

March 28, 2025

I love the professionalism and the low-pressure, low-stress atmosphere over at this dealership. We've worked with them over the years and are working with them to find a new car now and have had our More

by michael.casale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and kind words! We're thrilled to hear that you’ve had positive experiences with both sales and service. We’re here to make your car buying and service needs as stress-free as possible, and we look forward to helping you with your next vehicle.

March 28, 2025

Experienced, friendly and cooperative Showed that care was shown my car Thank you for your help More

by gban49
Recommend Dealer
Yes
Employees Worked With
Mathew/Greg
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Mar 28, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that you had a positive experience and that we were able to take great care of your car. We appreciate your trust and look forward to assisting you again in the future!

March 28, 2025

Superior, Extremely professional,,knowledgeable, just over all excellence and exceeded expectations Completely impressed with DCH Wappinger Toyota More

by ryoung210
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Mar 29, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your amazing review! We're thrilled to hear that our team at DCH Wappinger Toyota exceeded your expectations. We take pride in providing top-notch service, and we're so glad you had such a great experience. We appreciate your kind words and look forward to serving you again soon!

March 26, 2025

Quick and painless The experience fine and Mr. Hackett made the experience seamless and quick. More

by Casaderosado324
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Mar 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that Mr. Hackett made your experience seamless and efficient. Enjoy your new car!

March 26, 2025

Lauren was super helpful and nice. Lauren explained to me what would need to happen to my car and kept me in the loop. More

by daynagrave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that Lauren provided helpful and clear communication throughout the process. We appreciate your trust and look forward to assisting you again!

March 26, 2025

The person was very professional,kept me updated on the status of my car and gave me an accurate estimate More

by JKASMEYER
Recommend Dealer
Yes
Employees Worked With
I do not remember
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Mar 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear you had a great experience and that you were kept informed throughout the process. Let us know if we can assist you again!

March 25, 2025

The salesperson Dan Sweeney was very knowledgeable and professional. He is very friendly and i give him a 10/10 More

by GDKJ55
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANNY SWEENEY
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Mar 25, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We're thrilled to hear that Dan Sweeney provided you with such a positive experience. We appreciate your 10/10 rating and look forward to assisting you again in the future!

March 23, 2025

Excellent service department, efficient and thorough. Great customer service. Very happy with my choice of this dealership! More

by SARAHGEHRLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our service department. Your satisfaction means everything to us, and we appreciate your support. We look forward to serving you again in the future!

March 22, 2025

Service dept and sales dept are very accommodating and a pleasure to work with. Very convenient and conscientious of my needs. Judy and Melissa go above and beyond! Thank you More

by piccorel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Judy and Melissa went above and beyond to make your experience great. We appreciate your support and look forward to helping you again with any future needs.

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