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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,371 Reviews
Call Service Center (845) 288-1303

4,371 Reviews of DCH Wappingers Falls Toyota - Service Center

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June 06, 2025

Every one was great… done in good time… great attitude…thank you all for you assistance. More

by deb1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're so glad to hear everything went smoothly and that our team provided great service with a positive attitude. We truly appreciate your kind words and look forward to helping you again in the future.

June 06, 2025

I think the finance process was too slow. I have not used the service dept yet but most dealerships service is usually must higher than local mechanics More

by NZEPHIR18
Service Time
Recommend Dealer
No
Employees Worked With
Avi Avitan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

June 06, 2025

Promp, curious,professional, kind people at Dutchess toyota, wouldn't have bought or had service by another dealership More

by Mike nuzzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

DCH Wappingers Falls Toyota responded

Mike, thank you so much for your kind words! We're thrilled to hear that our team at Dutchess Toyota made such a positive impression. Your loyalty and trust mean the world to us, and we're honored to be your go-to dealership for both sales and service!

June 06, 2025

Well, they have really nice people they’re working they get the car in time they fix it. They update me for everything and let me know really quick as soon as they finished so I can go pick up the car. Tha More

by Antonjo_vuktilaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're so glad to hear that our team kept you informed and had your car ready on time. Providing quick updates and great service is what we strive for. We truly appreciate your feedback and look forward to seeing you again!

June 06, 2025

I never have any issues anytime I bring my car in for service. Always professional More

by Linlan60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust! We're happy to hear your service visits are always smooth and professional. We look forward to keeping your car in great shape!

June 04, 2025

Thorough, helpful, timely Took care of all my issues and then some. Mechanics checked everything and even provided a video More

by Mab70
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Jun 05, 2025 -

DCH Wappingers Falls Toyota responded

You're very welcome! We're truly grateful for your kind words and are happy to know you had a positive experience with us. Your trust means a lot, and we look forward to continuing to provide you with excellent service in the future.

June 03, 2025

Service work is good. Parts prices are high. One service technician recommended an air intake cleaning that was unnecessary. More

by Jonesbshopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We're glad to hear the service work met your expectations. We appreciate your comments and we regret falling short of your expectations. We're committed to addressing any concerns and If there's anything more you'd like to discuss, please feel free to reach out at (845) 288-0892 so we can promptly assist you.

June 03, 2025

Mike Newsham Angel Mejia Reyes are amazing. This will be my third purchase with them and its just as comfortable as the last. Its nice to see a local dealer promote within their own. These g More

by KONNECTED6101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Mejia Reyes
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Jun 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your continued support and loyalty. We're thrilled to hear that Mike and Angel made your third purchase just as smooth and enjoyable as your previous experiences. We always aim to provide a comfortable, pressure-free process, and we’re proud to have such dedicated professionals on our team. Your recommendation truly means a lot to us, and we look forward to assisting your friends and family in the future.

June 02, 2025

Always very professional and amazing staff the waiting room is so very clean and well kept. Love you guys More

by jcmcleanster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience and appreciated our team's professionalism and the clean, comfortable waiting area. We love having you as part of our community and look forward to seeing you again! 💙

June 02, 2025

The staff is always friendly and professional. My husband and I have purchased our last 4 cars from DCH More

by TEACHCO25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and loyalty! We're so happy to hear that you and your husband have had such positive experiences with our friendly and professional team. It’s always a pleasure to help, and we truly appreciate you choosing DCH for your last four vehicles!

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