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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,341 Reviews

4,341 Reviews of DCH Wappingers Falls Toyota - Service Center

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May 06, 2025

For 25 years, I have always received friendly, quality service. Thank you. 'Let's Go Places.' More

by VLAMCAT
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
May 05, 2025

Great staff would do business again at dch Toyota. Staff was very helpful in getting me a great deal More

by Kmatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team at DCH Toyota. We're glad we could help you get a great deal, and we look forward to working with you again in the future!

May 03, 2025

Ex ellent Very helpful General manager and judy deems wxcellent Videovwas a nice touch Great More

by Dgoddard0
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
May 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that our General Manager and Judy Deems provided excellent service. We're also happy you enjoyed the video! We appreciate your feedback and look forward to serving you again!

May 02, 2025

Very friendly knowledgeable and it felt good to have quick easy service with a baby on my hip More

by taryn.paggi
Recommend Dealer
Yes
Employees Worked With
Matthew
May 02, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're so glad our team could provide quick and easy service, especially with you juggling a little one. We appreciate your trust and look forward to helping you again in the future!

May 01, 2025

Judy was very helpful and knowledgeable. She helped us choose the right tires for our car. More

by Rexhamebythesea
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
May 01, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're happy to hear that Judy was helpful and knowledgeable in guiding you to the right tires. We'll be sure to share your kind words with her—she'll really appreciate it!

May 01, 2025

Judy paid attention to my needs and requests and made it happen quickly and perfectly More

by Drew and boo
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that Judy was attentive and made everything happen smoothly for you. We'll be sure to pass along your compliments—she’ll be thrilled to hear them!

May 01, 2025

DCH Toyota dealer has very good and cortious service. They work hard not to waste your time. More

by THESINGLETONFAMILY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're glad to hear you had a positive experience with our courteous and efficient service team at DCH Toyota. We truly appreciate your support and look forward to serving you again!

May 01, 2025

Quick service. When I had an issue they immediately took me in no questions asked even though it was close to closing time. More

by tomnbeth2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're glad we could assist you quickly and get you taken care of, even near closing time. Your satisfaction is our priority, and we appreciate your trust in us!

April 26, 2025

It was efficient enough. I was told it would be 40 minutes to fix but unfortunately it was more like an hour. The waiting area was spacious and neat, which made the waiting p More

by Keerthana124
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Apr 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We apologize for the extra time on your repair—it’s our goal to meet our estimated windows, and we’re sorry we fell short. We’re glad our spacious waiting area helped make the time more comfortable. We appreciate your understanding and will work to improve our timing accuracy. Please let us know if there’s anything else we can do for you.

April 26, 2025

Getting thru was difficult at times but once I got to speak with Judy she was helpful and very kind to deal with More

by lhannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

DCH Wappingers Falls Toyota responded

We apologize for the difficulty in getting through, and thank you for your patience. We’re glad Judy was able to assist you and provide kind, helpful service. We appreciate your feedback and are here for any future needs!

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