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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,728 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,728 reviews

March 03, 2024

After test driving a car, and beginning the paperwork to buy it, I was told the car was sold while I was on my test drive. More

by GDANNAHAM
Recommend Dealer
No
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Goldberg
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Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 03, 2024

Easy to trust great service department Judy was super easy to talk to super friendly and amazing More

by jtaylor1988
Recommend Dealer
Yes
Employees Worked With
Judy deems
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Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Judy was able to take care of your vehicle and you're pleased with everything.

March 03, 2024

Great to work with and polite Knowledgeable and very patient. Easy to work with and try to help you out the door More

by Jasonsavoy1990
Recommend Dealer
Yes
Employees Worked With
Kurt K
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Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 03, 2024

I have been a customer for over five vehicles. I always deal with Kurt as the salesman and he's the best sales guy there in my opinion. He's very knowledgeable and very patient and doesn't seem to More

by Jasonsavoy1990
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Abell
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Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad to hear that you've had such positive experiences at our dealership!

March 02, 2024

We came in for a simple fix and it ended up being a big issue. The problem was explained to us and a resolution was planned. More

by susanrotolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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March 02, 2024

Thomas is always the best, works around my busy schedule and gets my cars serviced promptly More

by memonewman11x
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Thomas was able to take care of your vehicle in a timely manner!

March 02, 2024

The engine in the truck we purchased went and you all blew us off multiple times. More

by esmccombs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 02, 2024

It was a smooth transaction. No pressure during the financing process Will definitely recommend DCH Wappingers More

by robertk27inny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy
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Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your feedback. We really appreciate your five-star rating, and it's great to hear that you're pleased with everything.

March 02, 2024

Zion truly cares about his customers. Made the process stress free and explained everything about the car More

by Katie.rivituso
Recommend Dealer
Yes
Employees Worked With
Zion
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Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Zion was so helpful and we appreciate your business.

March 02, 2024

Mike was great! Good experience start to finish Would most certainly recommend to friends and family More

by DOUG@HUTCHINGSINSURANCE.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy
Report | Print
Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that Mike was able to assist you throughout your visit. We hope to see you again!

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