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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,722 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,722 reviews

May 12, 2024

Excellent service! I would recommend dch to friends . Sales and sevicehave been professional and efficient! More

by GARYGRASSELENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're delighted to hear that you received excellent service from DCH. We appreciate your recommendation to your friends. Our team strives to provide professional and efficient sales and service experiences. If you need anything else or have any questions, feel free to reach out. We look forward to serving you and your friends again in the future!

May 11, 2024

They fixed the hubcap on the driver side rear in less than 20 minutes and I was very happy. Thank you, Mike Fleming More

by mfleming1430
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience, Mike! We're glad to hear that we could quickly fix the hubcap on the driver side rear in less than 20 minutes and that you were satisfied with the service. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help!

May 10, 2024

Everything was taken care of immediately with no inconvenience from the service to the rental More

by rizzo0719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

DCH Wappingers Falls Toyota responded

We're delighted to hear that everything was taken care of promptly and without inconvenience, both with the service and the rental. Your satisfaction is our priority, and we're glad we could provide a seamless experience for you. If you ever need anything in the future, feel free to reach out. Thank you for choosing us!

May 10, 2024

Great facility with friendly people. Last time it went great. This time they said they would do a five point inspection but I don’t think they did. The video they sent did not show me an More

by tremors.mortals.04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name.
May 10, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

May 10, 2024

DCH Wappingers has been very helpful with my particular problem. I appreciate all they have done for me especially Rob Sextan the Service Manager! More

by msors
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Sextan
May 13, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad to hear that DCH Wappingers has been helpful with your particular problem, and we appreciate your kind words about Rob Sextan, the Service Manager. If you have any further questions or need assistance, feel free to reach out. We're here to help!

May 08, 2024

Francisco Tavarez was very knowledgeable and professional. Gave us all the vital information we needed and helped us feel comfortable to close the deal that day. More

by JOSEPH.RICCARDI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Tavarez
May 08, 2024 -

DCH Wappingers Falls Toyota responded

That's fantastic to hear, Joseph! Francisco Tavarez takes pride in providing top-notch service and ensuring clients feel confident every step of the way. We're thrilled he could assist in closing the deal smoothly. Thank you for sharing your experience!

May 08, 2024

Dealership is very professional and very reliable . It was a pleasure going there. So nice More

by BAVOSOJM365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

DCH Wappingers Falls Toyota responded

We're thrilled to hear about your positive experience! Providing professionalism and reliability is our priority, and we're glad to have met your expectations. Thank you for choosing our dealership, and we look forward to serving you again in the future!

May 07, 2024

Matt was precise about what time I would be done and made sure everything was perfect with my experience. More

by GFIELDS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mafucci
May 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback! We're delighted to hear that Matt provided a precise and perfect experience for you. Your satisfaction is our priority, and we appreciate you choosing us for your automotive needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

May 07, 2024

The best of the best in the Hudson Valley—just bought my second car from them. More

by jameskeepnews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

DCH Wappingers Falls Toyota responded

We're honored to be considered the best in the Hudson Valley! Thank you for choosing us for your second car purchase. We appreciate your continued trust and look forward to serving you again in the future.

May 07, 2024

We were trying to decide between models and had visited several dealers. The sales and finance staff we interacted with were very knowledgeable, kind and patient. They were able to get us into the vehicle More

by 9142137771
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're delighted to hear that our sales and finance staff provided you with knowledgeable, kind, and patient service. It's wonderful to know that we were able to help you find the vehicle you wanted at a fair price. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your business!

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