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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,722 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,722 reviews

May 17, 2024

Raymond Hess at DCH wappingers was amazing. He was ver attentive and did an amazing job. More

by NAVARDOHAYDEN
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Hess
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May 18, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with Raymond Hess at DCH Wappingers! We're thrilled to hear that he provided you with amazing service and was attentive throughout your visit. If you need anything else in the future, don't hesitate to reach out. We appreciate your feedback and your business!

May 17, 2024

Tom was very knowledgeable and informative of the services that I needed and has very good customer service etiquette More

by ELANNA.KELLY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words about Tom's service! We're delighted to hear that he provided you with knowledgeable and informative assistance while maintaining excellent customer service etiquette. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback and your business!

May 17, 2024

The dealerships technicians were thorough and fast ⏩ I enjoyed the professional way in the way I was treated. More

by Noel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your feedback! We're happy our technicians were thorough and efficient, and we aim to provide professional service to all of our customers. If you have any questions or need help in the future, feel free to reach out. We appreciate your business and look forward to helping you with any future needs.

May 16, 2024

It was a pleasure working with Josh and the DCH crew. Josh was honest and kept me informed throughout the process. More

by NYSBASEBALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your feedback! We're happy you had a positive experience with Josh and the DCH crew. If you have any questions or need help in the future, just let us know. We're here for you!

May 16, 2024

Service from start to finish was excellent. Thank you Patrick and Jaime for making my shopping experience a great one! More

by CHARLES
Recommend Dealer
Yes
Employees Worked With
Patrick (Sales) and Jaime (Finance)
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May 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're thrilled to hear that Patrick and Jaime provided excellent service and made your shopping experience great. We appreciate your feedback and look forward to serving you again in the future!

May 15, 2024

They are amazing sales people! They made the process easy and by the time I got to the store and handed the check over the car was ready. It took 15 minutes to finish the operation More

by Ivana
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

DCH Wappingers Falls Toyota responded

Wow, it sounds like you had an incredibly smooth and efficient car-buying experience with Avi and the team! It's fantastic to hear that they made the process easy for you and had everything ready by the time you arrived at the store. Thanks for sharing your positive feedback, and we're thrilled to have earned your future business and referrals!

May 13, 2024

They people at DCH were amazing. From Mike the salesman to Dylan the financial manager and everyone in between. Thank you guys for going above and beyond. More

by SOUTHSTCOLLISION
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you had an amazing experience with everyone at DCH, from Mike the salesman to Dylan the financial manager. We're glad they went above and beyond to assist you. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your support and look forward to serving you again!

May 13, 2024

Awesome job from both angel and jaime They help me to get my car in just a few days More

by BAQUEROG28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Mejía Reyes
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May 13, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for sharing your experience! We're glad to hear that Angel and Jaime did an awesome job and helped you get your car in just a few days. If you have any further questions or need assistance, feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

May 13, 2024

Very professional and smooth purchase process. Explained everything with patience. Well kept facility. Will use again. . More

by ALIBNYC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear that you had a professional and smooth purchase process with us. We're glad our team explained everything with patience and that you found our facility well-kept. We look forward to serving you again in the future!

May 12, 2024

The dealership provided excellent service from the service department. I was greeted and asked what issues I had if any, and then proceeded to relax in their nice lounge. I felt very comfortable and h More

by skypilot767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're thrilled to hear that you received excellent service from our service department. It's great to know that you were greeted warmly and made to feel comfortable in our lounge while your vehicle was being serviced. If you have any further questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

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