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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,727 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,727 reviews

June 03, 2024

Everything went very well at DCH. Everyone we spoke with was very friendly, helpful, and knowledgeable. Very smooth, painless process. Thanks for everything More

by JWALTER613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

DCH Wappingers Falls Toyota responded

We're delighted to hear that your experience at DCH went smoothly! It's wonderful to know that everyone you interacted with was friendly, helpful, and knowledgeable. Making the process smooth and painless is always our goal. Thank you for your kind words, and please don't hesitate to reach out if you need anything else. We appreciate your business!

June 01, 2024

Helpful. good experience. We will be back. Friendly . Ready to help us drive away that day More

by MR_PINTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

DCH Wappingers Falls Toyota responded

We're thrilled to hear about your helpful and friendly experience with us! It's great to know that you had a good experience and that you're planning to come back. We're always ready to help you drive away in your new vehicle. Thank you for your kind words!

June 01, 2024

Completely professional salesman , angel was terrific and made the transfer extremely quickly … finance officer Jaime was exceptional as well. More

by DPERSONS75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Jun 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words about Angel and Jaime! We're thrilled to hear that Angel provided you with a terrific experience and made the transfer quickly. Jaime's exceptional service in finance is also greatly appreciated. We look forward to helping you again with any future needs.

June 01, 2024

DCH has always been a pleasure to deal with. The service depart has always been very accommodating. More

by MRWEISS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June
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Jun 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words about DCH! We're delighted to hear that you've had a pleasant experience with us and that our service department has been accommodating. Your satisfaction is our priority!

May 31, 2024

J. John’s was the best. Very patient and communicative. I would buy from him again. More

by TTMARIE
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your fantastic review! We're thrilled to hear that J. John’s provided patient and communicative service. Your satisfaction is our priority, and we look forward to helping you with future purchases.

May 31, 2024

Helpful Friendly Not pushy Informative Plusent Took time to show me the car Helped to set up the bluetooth More

by JANICEBROOKS113
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick McCarthy
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Jun 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your positive feedback! We're glad to hear that you found our team helpful, friendly, and informative. It's great to know that we could assist you in setting up the Bluetooth and take the time to show you the car. We appreciate your support and look forward to serving you again!

May 31, 2024

All personal were professional and detail oriented with a rapid pace in order to satisfy my needs for a new vehicle. More

by KRIS.MORSE11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words. We're thrilled to hear that our team provided professional, detail-oriented service and met your needs quickly. Your satisfaction is our top priority!

May 31, 2024

Very Pleasent staff. Good selection of cars. A Great dealership to buy a used car from. More

by Rj.brestovansky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're delighted to hear that you found our staff pleasant and enjoyed our selection of cars. It's great to know you had a positive experience with us. We appreciate your support and look forward to helping you with your future car needs!

May 31, 2024

Fast and courteous service. Matthew was great. Inspection only put still a great experience. Thank you! More

by jessicapuppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M
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Jun 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear you had a great experience with our fast and courteous service. It's wonderful to know that Matthew made a positive impression during your inspection. We appreciate your support and look forward to serving you again!

May 30, 2024

Had inspection. Rear left wheel was only hand tightened. Luckily I have my own torque wrench and had 2.5 full turns on some of the nuts before reaching the specified More

by Notfeelingsogreataboutit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Tyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

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