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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,727 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,727 reviews

March 22, 2018

Battery I had an appointment for Friday but I needed to bring in the car sooner than that date, so I called in Wednesday morning and brought the car. I was se More

by SKADIDLER507
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Mike Giordano, Jennifer Korwatch
Mar 23, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the great review! I'm so glad our staff was able to accommodate you and make you feel comfortable during your wait. We look forward to seeing you again soon.

March 21, 2018

Best experience in buying a car with such professional staff I gave a five star rating because Michael Steinke was such a great salesmen along with other staff. My quote is what I signed. Management was great in More

by eman0807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Steimke manager was excellent did not remember his name, Michael Steinke, Tracy Keese, Lindsay Mahavik
Mar 22, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! Michael and the rest of the staff will appreciate your kind words. We look forward to seeing you again!

March 21, 2018

Routine Car Maintenance Done Right I rated my experience at this dealership with a Five Star rating because they earned it. To begin with, I spoke to Tom Hackett on the phone and it was More

by sundancekid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Church - Master Technician
Mar 22, 2018 -

DCH Wappingers Falls Toyota responded

Wow, thanks for the awesome review! We will be sure to pass along your compliments to Dave and Tom. We truly value your business and appreciate your recommendations.

March 21, 2018

Awesomely Always a pleasure dealing with the service department. Evin is awesome. They are all friendly, accommodating I drive 30 mins to get my car serv More

by npalmieri16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 22, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for continuing to chose Wappingers Toyota to meet your service needs! We look forward to seeing you again soon.

March 21, 2018

Great I was extremely satisfied with DCH Toyota. Unfortunately I was extremely unsatisfactied with the service call center. They gave me the wrong informa More

by Jdscarp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the awesome review! I can assure you this situation is rare, as our dealership strives to provide each of our customer with the highest degree of customer service. Please let us know how we can help you with any future maintenance needs that may arise.

March 21, 2018

Great sales team Wilfrin was very accommodating and easy to work with. He did an excellent job helping me to lease a Rav4. I would highly recommend this dealership to More

by chtorres718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfrin Quezada
Mar 22, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the great review! I am pleased to see that Wilfrin was able to help you leasing your new Rav4. We'll be sure to pass along your compliments to him. Enjoy your new car!

March 21, 2018

Great service I am very happy with the work done on my car. The staff were very polite and professional from the moment I walked in and walked out. Everything was d More

by nesfan9168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia verven
Mar 22, 2018 -

DCH Wappingers Falls Toyota responded

I'm so pleased to see you were satisfied with the level service you received at our dealership. We truly value your business and appreciate your kind words!

March 21, 2018

2013 Camry XLS Juan was very helpful in explaining the car's features to Barbara, and patient in showing her how to adjust the steering wheel and seat. The Carfax re More

by wrbrunsvold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Padilla
Mar 22, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the wonderful review! I'm so glad Juan was able to help you make an informed decision when purchasing your new Camry. Please let us know if we can help you with any future maintenance needs!

March 21, 2018

enjoyed a cup of coffee while waiting was told car would be ready in about 1 hour probably took a bit longer however comfortable waiting area time went by quickl y as I watced TV More

by joanbill67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Mar 22, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the great review! I am so pleased to see you enjoyed our facilities while waiting for your car to be serviced. Please let us know if there's anything we can do to help you with any future service needs as they may arise.

March 21, 2018

Always a good experience when getting service at DCH Toyota The service at DCH Toyota is always a good experience. The Service Reps are very helpful and knowledgeable. They go the extra mile to service your veh More

by JEBLISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven and Dena Ramando
Mar 22, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for continuing to trust DCH Toyota with your business! It's awesome to hear our customers enjoy our facilities and have awesome experiences with our team. We look forward to seeing you again soon.

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