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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,636 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,636 reviews

June 08, 2024

Friendly and helpful staff that clearly communicated the work that was being done. Would definitely recommend! More

by SAM.FAVATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Jun 08, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that our staff was friendly, helpful, and communicated clearly throughout your visit. Your recommendation means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out!

June 08, 2024

Still haven’t received a spare key to my newly purchased truck. When will I receive it? More

by CARROLL12256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

June 08, 2024

Outstanding service, Matt was great. We are very happy with DCH. Service was prompt and Matt was informative and honest. More

by featherjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that Matt provided you with outstanding service. We take pride in our team's ability to deliver prompt and informative service while maintaining honesty and transparency. If you ever need anything else, please don't hesitate to reach out.

June 07, 2024

My service visit was prompt, professional, and efficient. I was also given a video of my service inspection. Thank you for your services. More

by Neat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that your service visit was prompt, professional, and efficient. It's great to know you appreciated the video of your service inspection. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing us!

June 07, 2024

Michael was very helpful from the start to the end of the whole process looking up the best alternatives when my original plan didn’t work, Dylan got right into getting me a finance fast and got me an even b More

by CSAVAGO3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Michael and Dylan provided exceptional service throughout the entire process. It's great to know that they helped find the best alternatives and secured a better rate than expected. We appreciate your loyalty and look forward to assisting you with your future Toyota purchases!

June 07, 2024

Micheal was wonderful to deal with. He was very patient and not overly pushy. thanks More

by JMONTI
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review! We're thrilled to hear that Michael provided you with wonderful service. We pride ourselves on our team's patience and professionalism. If you need anything else or have any questions, don't hesitate to reach out. We appreciate your feedback!

June 07, 2024

Very friendly and helpful. Answered all my questions. Made the transition easy. I just waited a long time for the actual car. More

by LEEBREE0607
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Bera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review! We're delighted to hear that our team was friendly, helpful, and made your transition easy by answering all your questions. We apologize for the wait time for your car and appreciate your patience. If you need anything else or have any concerns, please don't hesitate to reach out. We value your feedback!

June 06, 2024

They are a group of professionals that make you feel like family, they really help you in getting the car you need and the car you can afford. More

by La Bendecida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Marsh
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Jun 06, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're thrilled to hear that our team made you feel like family and helped you find the perfect car within your budget. Your satisfaction means everything to us!

June 06, 2024

They have always been very helpful and efficient. Even for regular maintenance car has come back clean and I like the short videos they send out. More

by tfowlerusa
Recommend Dealer
Yes
Employees Worked With
Judy Dean
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Jun 06, 2024 -

DCH Wappingers Falls Toyota responded

We're delighted to hear about your positive experiences with us! Providing helpful and efficient service, along with ensuring your car comes back clean, is always our goal. We're glad you appreciate the short videos we send out as well. Thank you for your continued trust and support!

June 06, 2024

Mathew is the best. ..always professional and prompt. He does his best to help the customer which is refreshing given my experience at other dealerships. Thank you. More

by jtravler52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

DCH Wappingers Falls Toyota responded

"Thank you for your kind words! We're thrilled to hear that Mathew provided you with professional and prompt service. We strive to go above and beyond for our customers, and we're glad to hear that Mathew's dedication made a positive impact on your experience. We truly appreciate your feedback and your trust in us."

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