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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,634 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,634 reviews

June 18, 2024

When they want your money they can't be more helpful but once they have it they don't know you More

by WFREDERICK4
Recommend Dealer
No
Employees Worked With
Patrick Heaton
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Jun 19, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

June 15, 2024

Helpful in debugging the main issue with my Siena van Judy was most helpful with keeping me in loop More

by RAVIKUMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad to hear that Judy was helpful in keeping you informed and assisting with the debugging of your Siena van's main issue. We appreciate your feedback and look forward to serving you again!

June 14, 2024

Great experience! Our sales representative was an amazing guy who tried his best to do all he could for us More

by KFRICKE119
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're thrilled to hear that our sales representative provided you with exceptional service. We appreciate your feedback and look forward to assisting you again in the future!

June 14, 2024

Very easy transaction. Fast, efficient, very good communication, no hard upsetting. All in all a stress-free experience. More

by GIPSJA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that your experience was smooth and stress-free. We appreciate your feedback and look forward to serving you again!

June 10, 2024

Loved my experience here. Very happy to recommend to others as Scott was very knowledgeable and fair. More

by PATCY.101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott (Sales Dept) 5 out of 5
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Jun 10, 2024 -

DCH Wappingers Falls Toyota responded

It's wonderful to hear that you loved your experience at the dealership! We're delighted that Scott provided you with such knowledgeable and fair service. Thank you for recommending the dealership to others, and we'll be sure to pass along your kind words to Scott. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to help!

June 09, 2024

The service department took great care of the car and unexpectedly shared there were free service options that I took advantage of. Very honest and helpful More

by Prcapone12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

DCH Wappingers Falls Toyota responded

We're delighted to hear that you had a positive experience with our service department! It's great to know that they took such good care of your car. We always aim to provide honest and helpful service, and we're glad you were able to take advantage of the free service options. If there's anything else we can assist you with, please don't hesitate to let us know.

June 09, 2024

Very good service very fast very clean and neat and thank you for your business More

by JUANGUZMAN22320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're delighted to hear that you found our service fast, clean, and neat. We appreciate your business and look forward to serving you again in the future!

June 08, 2024

They were very helpful, Angel the salesman was respectful and very understanding along the way. Highly recommend Angel when looking for a car. Alongside Kevin both were helpful and explained things very well More

by ERXK04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : angel mejia reyes
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Jun 08, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your recommendation! We're delighted to hear that Angel and Kevin provided you with excellent service and made your car-buying experience a positive one. We appreciate your feedback and hope you're enjoying your new car. If you need anything else, please don't hesitate to reach out!

June 08, 2024

Friendly and helpful staff that clearly communicated the work that was being done. Would definitely recommend! More

by SAM.FAVATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Jun 08, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that our staff was friendly, helpful, and communicated clearly throughout your visit. Your recommendation means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out!

June 08, 2024

Still haven’t received a spare key to my newly purchased truck. When will I receive it? More

by CARROLL12256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

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