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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,630 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,630 reviews

September 03, 2024

The salesperso, Josh Johns was very Professional, Friendly, Knowledgable, and helpful in making my decision. More

by jillcaputo33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re delighted to hear that Josh Johns provided you with such professional, friendly, and knowledgeable service. We appreciate your feedback and are glad he could assist in your decision-making process!

September 03, 2024

Avi helped me find what I was searching for and answered all of my questions. I now own a new truck that I love. More

by DAVIS5
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad Avi could help you find the perfect truck and answer all your questions. Enjoy your new ride, and if you need anything in the future, we're here to help!

September 02, 2024

Negotiations back and forth took like four hours and pickup day was lengthy as well More

by BEKO1225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory
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Sep 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We apologize for the extended negotiation and pickup process. We strive to make these experiences as efficient as possible and appreciate your patience. If there's anything we can do to improve or if you have any further concerns, please let us know. Your satisfaction is important to us.

September 01, 2024

Overall the work done was adequate. The cover for the battery and the tire was not put into its place. More

by PARIMALMEHPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Maffucci
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Sep 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We’re glad to hear the work was adequate, but we apologize for the oversight with the battery cover and tire. We’ll address this immediately and ensure it’s corrected. Please feel free to contact us if you need further assistance. Thank you for bringing this to our attention!

September 01, 2024

Everyone was super nice and I’m in love with my car! Thank you so much. More

by avah
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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Sep 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you love your car and had a great experience with our team. If you need anything else or have any questions in the future, don't hesitate to reach out. Enjoy your new ride!

August 31, 2024

I feel scammed. Not this time, but I was told this was my last covered check up, but when I first came I asked for the oil to be changed as well. Come to find out th More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

August 29, 2024

Judy took care of me right away. She kept me informed about my car's status. She was professional and showed empathy towards my concerns. She is very friendly and understanding. The More

by SKADIDLER507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re delighted to hear that Judy provided such excellent care and kept you informed throughout the process. It’s great to know she addressed your concerns with professionalism and empathy. We’re thrilled you’re satisfied with the results.

August 29, 2024

DCH Wappingers Toyota always takes care of me! On my third car with them, service is easy and fast. Very comfortable eith Matt and his service team! More

by JASONGRASSICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your continued loyalty to DCH Wappingers Toyota! We’re thrilled to hear that Matt and the service team consistently provide you with easy and fast service. It’s always a pleasure to assist you. Enjoy your new car, and we look forward to seeing you again!

August 29, 2024

I like taking my car to this Toyota dealership. Everyone is very nice, the service is very good. More

by LNELSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that you enjoy your visits and find our service top-notch. We look forward to seeing you again!

August 29, 2024

They do a great job. Very honest and fast service. Have bought 3 cars from this dealership. More

by KENZNBENSMOM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and support! We’re glad to hear that you appreciate our honest and efficient service. We look forward to assisting you with your next car purchase!

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