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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,630 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,630 reviews

September 14, 2024

My gas light comes on when there are 4 gallons left in the tank. They said it was my fault for not resetting the MPG every time I pumped gas, even though that doesn’t seem like that could possibly account More

by Flautaama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Judy
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Sep 15, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

September 14, 2024

The dealership was great. Francisco was very knowledgeable and did not pressure me to make a purchase. The finance office was very thorough when I signed my paperwork. More

by L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco
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Sep 15, 2024 -

DCH Wappingers Falls Toyota responded

It's fantastic to hear that Francisco made your experience pleasant and pressure-free! We're also glad you found the finance office thorough. Thank you for sharing your positive feedback!

September 14, 2024

Judy in service was totally helpful and Sammy the service tech did a great job, sent me a comprehensive video of my car, a quote and both explained everything thoroughly. Saned also offered a fair and gener More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deens, Sammy the service tech, Saned the appraiser
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Sep 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that Judy, Sammy, and Saned provided such excellent service. It’s great to know that their thorough explanations and fair appraisal contributed to a positive experience. We appreciate your feedback and look forward to assisting you again in the future!

September 13, 2024

I did not use the service center, just purchased a car I asked them for new key fobs for my car because they did not work when I got home and they said no because I bought a used car When I opened the fob More

by AMINERLY
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Hess salesman
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Sep 13, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

September 13, 2024

I found exactly what I was looking for and for a great price. My experience was excellent. More

by KEVINDIAS713
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2024 -

DCH Wappingers Falls Toyota responded

It's wonderful to hear that you found exactly what you were looking for at a great price! We're thrilled that your experience was excellent. If you need anything else or have more questions, just let us know!

September 13, 2024

I love this dealer. People are always very friendly and welcoming. When i go for my oil change staff always very helpful. More

by Raquel Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2024 -

DCH Wappingers Falls Toyota responded

We're so glad to hear you love our dealership and find our team friendly and welcoming! It's great to know that our staff consistently provides helpful service during your oil changes. If there's anything more we can do for you, just let us know!

September 12, 2024

You have to call a month in advance to get an appointment. Even if I want to get regular maintenance, I have to call at least 30 days in advance. Work quality is amazing, but GETTING a reasonable More

by AOGREGORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We’re glad to hear that you’re satisfied with the quality of our work, but we apologize for the inconvenience you’ve experienced with scheduling appointments. We understand that a long wait time can be frustrating, and we’re actively working on improving our appointment availability. Your feedback is valuable, and we appreciate your patience. If you have any immediate needs or concerns, please reach out to us directly, and we’ll do our best to assist you.

September 12, 2024

They were very help full and there were no extra cost added at the end everything was transparent. Also love the videos of my car showing parts wear. More

by 2020CARLOS.T.RIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re thrilled to hear that you appreciated the transparent process and found our team to be helpful. It’s great to know that the videos showing your car’s parts and wear added to your confidence in the service. If you need anything in the future, don’t hesitate to reach out!

September 11, 2024

Very nice staff. Everyone I dealt with was friendly and professional. Keith Halstead in Service & Loosmane Dessources in Sales were exceptional. I would gladly return More

by PJBURNS3RD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Halstead
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Sep 12, 2024 -

DCH Wappingers Falls Toyota responded

We’re delighted to hear you had such a positive experience with our team! 🌟 It’s great to know that Keith Halstead and Loosmane Dessources made your visit exceptional. We look forward to assisting you again with your next car purchase!

September 10, 2024

So happy with my new hybrid rav 4! The whole process was made easy by Joshua & Kevin. More

by jillcaputo33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your excitement! We're thrilled to hear that Joshua and Kevin made the process of getting your new hybrid RAV4 so easy and enjoyable. Congratulations on your new car, and if you ever need anything, we're here to help! Enjoy the ride! 🚗🌟

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