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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,416 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,416 reviews

November 07, 2024

Very satisfied with the service! ! I had a problem which was taken care of right away. Matt was very kind & helpful to fix the problem!! Thank you!! More

by bce729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your great review! We're so glad to hear that Matt was able to quickly resolve the issue and provide you with excellent service. Your satisfaction is our top priority, and we truly appreciate your kind words!

November 07, 2024

The worst dealership in all United States it’s Wappingers Toyota. They rip people off. I bought rear springs for 2013 Toyota sienna was $240 each and shocks for the back was 115 each then I called Kingston More

by johnyslice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Hackett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of them are the same
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Nov 07, 2024 -

DCH Wappingers Falls Toyota responded

We're truly sorry to hear about your experience. We take customer concerns seriously, and your feedback helps us improve. We’d like to learn more about your situation and work to resolve this. Please reach out to our customer service team at 845-202-3912 so we can look into this further and address your concerns. Thank you for bringing this to our attention.

November 07, 2024

I am very pleased with the service. It is excellent and handled in a professional manner. More

by VIVIANGARBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re so glad to hear you’re pleased with the service and the professionalism of our team. We strive to provide the best experience every time, and your satisfaction means the world to us!

November 07, 2024

Good service. Reasonable price. Nice staff. A couple of people I did business with previously, came over and spoke to me in the waiting area. 😀 More

by JENNYLINETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
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Nov 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're glad you enjoyed our service, fair pricing, and friendly team. It’s always great to catch up with familiar faces in the waiting area! 😊 Looking forward to serving you again in the future!

November 06, 2024

Super helpful and nice staff. Made the whole process enjoyable and easy. Would definitely recommend More

by Britt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear that our team made your experience enjoyable and easy. We truly appreciate your recommendation and look forward to serving you again in the future!

November 06, 2024

I scheduled the appointment online for recall work to be performed. I enjoyed a cup of coffee and I was able to continue my workday in the waiting area with wifi service available. The work was performed More

by KJABCUGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're thrilled to hear you had a positive experience with us. It’s great to know that our online scheduling, comfortable waiting area, and quick service made your visit convenient and productive. We truly appreciate your recommendation and look forward to assisting you again in the future!

November 06, 2024

Judy does an excellent job and is extremely professional. She always goes above and beyond. More

by NINJA88888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're so happy to hear that Judy continues to provide excellent and professional service while going above and beyond. We truly appreciate your kind words and are grateful to have her on our team. We look forward to serving you again!

November 05, 2024

I appreciated that Judy stuck to the purpose of my visit. No sales tactics at all More

by Dawn Bivins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

DCH Wappingers Falls Toyota responded

Dawn, thank you for your feedback! We’re so glad to hear that Judy was able to focus on your needs and provide a straightforward, no-pressure experience. We truly appreciate your trust and look forward to assisting you again in the future!

November 04, 2024

Had a good experience. Negotiation was reasonable. Would definitely consider them for my next car More

by klgiacco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Heimink
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

DCH Wappingers Falls Toyota responded

It's fantastic to hear you had a good experience with us! We strive to make the negotiation process as smooth as possible. We look forward to helping you find your next car when the time comes!

November 04, 2024

Good service i was in and out quicker then I anticipated. The only issue I had is that I couldn't get my tires rotated due to not having the key that was supposed to come with the car to unlock bolts. The s More

by MMALE12166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

DCH Wappingers Falls Toyota responded

We're glad to hear you had a good service experience and were in and out quickly! We appreciate your understanding regarding the tire rotation issue, and it's great to know that our salesman was able to assist you with the replacement key. Your feedback is valuable to us, and we’re here to help whenever you need! Thank you for sharing your experience!

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