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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,193 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,193 reviews

August 13, 2020

Tiffany listens well. Helped me find just the right thing for me even though I was trading down not up. There were small problems to resolve with the deal and I felt she advocated for me effectively. She cle More

by anniemiranda1958
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel, Tiffany Moreno
Aug 14, 2020 -

DCH Wappingers Falls Toyota responded

Annie, thank you for the great feedback! It's a pleasure to know that Tiffany could assist you and make your experience so great!

August 13, 2020

Great buying experience from walking in the door and being greeted through sales and finance. A great dealership to do business with. I would recommend this place to anyone. More

by dteatorjr
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman that greeted me at the door was great. , Wilfrin Quezada
Aug 14, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback regarding your experience with us!

August 13, 2020

No stress Making a appointment was easy dropping off for service was easy advisor explains what was required on service my truck was serviced quickly and effici More

by MikeV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Mahavik
Aug 14, 2020 -

DCH Wappingers Falls Toyota responded

Mike, thank you for the five-star review! We're happy to hear you had a stress-free experience at our dealership!

August 12, 2020

Courteous And Quick Turnaround Time Helpful, courteous staff. Reasonable turnaround time for recall remediation. xxx sxx xxx xx xx xx xx xx xx xx xx xx xx xx xx xx xx More

by riversm45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Aug 12, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your visit!

August 12, 2020

Everyone was bery helpful. They helped get my 2014 back on the road and advocated for me with the Extended Warranty coverage of my engine oil leak. More

by PRIUSLOVER
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your experience with us!

August 12, 2020

Juan padilaa made the experience enjoyable thank you The fiance persons broke it down in simple terms and the staff was great made the experience enjoyable that why iam a returning customjer they just do More

by larryloca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Padilla
Aug 14, 2020 -

DCH Wappingers Falls Toyota responded

We appreciate you taking the time to provide your feedback! We're happy to hear you had a good experience working with our team!

August 11, 2020

Stellar service ! Always top notch results whenever I bring my vehicles here for service . Thanks again to Evin and the crew for a hassle free experience and keeping us More

by JOEY D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Aug 11, 2020 -

DCH Wappingers Falls Toyota responded

Joey, thank you for the excellent five-star review, Joey! We truly appreciate your kind words and we look forward to seeing you again in the future!

August 11, 2020

I would recommend, but service needs to improve. I found out on my own that there was finally a fix for the fuel pump recall on my 2019 Avalon. I had to call the dealership to have it fixed. When I called More

by patslats
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Ernest Forcello, Evin Calderon, Allison Croshier, Michael Cimorelli
Aug 12, 2020 -

DCH Wappingers Falls Toyota responded

Good Morning, Thank you for taking the time to leave your feedback. I understand your concerns with the recall, and I know it can be frustrating. Toyota doesn't let us stock the recall parts, they are on a manual release which means we need to order by each vin number. Covid has really effected our business. Everything is take us longer, from parts deliveries, to us service write ups at the counter. I am very sorry to hear your experience was not a good one. Please call me if you'd like to discuses further. Thank you, Ben Carlson Fixed Operations Manager 845-296-4261

August 10, 2020

weather stripping and headliner clips installed I purchased my vehicle here and they have been very helpful with the different things that needed attention. Thankyou to Kurt Kuehsel in sales and Ja More

by camden75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Kuehsel and Jayme Irkliewskij
Aug 11, 2020 -

DCH Wappingers Falls Toyota responded

We appreciate you taking the time to leave such great feedback! It's a pleasure to know our team provided you with such great service!

August 09, 2020

New purchase Financing was not up to par. Left somewhat in obscurity. Changes made which I was not aware of which left me wondering until the very end. Still a lit More

by troopvfw4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romaine Newby
Aug 10, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. If you have any questions or concerns please do not hesitate to contact us at (845) 288-0892.

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