DCH Wappingers Falls Toyota

Remote purchase of a car in these times was a breeze with Kurt Kuehsel and DCH Toyota. Prompt succinct communications with content and clarity on all fronts - text, email phone. A++ on all levels. DCH Toyota Kurt Kuehsel and DCH Toyota. Prompt succinct communications with content and clarity on all fronts - text, email phone. A++ on all levels. DCH Toyota has a great product with its 2020 Highlander Hybrid. The customer service matches if not surpasses it. Will recommend highly. More

My 4th experiences at Wappingers Toyota was more than awesome. From the moment I drove in the service area I was greeted with a friendly smile, respect and a professional attitude. All the persons I awesome. From the moment I drove in the service area I was greeted with a friendly smile, respect and a professional attitude. All the persons I came in contact with were professional and knowledgeable More

I am completely satisfied with the service I received from DCH Toyota. The salesperson was very kind and knowledgeable and setup the Bluetooth. The Finance officer was very good and friendly from DCH Toyota. The salesperson was very kind and knowledgeable and setup the Bluetooth. The Finance officer was very good and friendly More

disappointed that the car i purchased had an empty gas tank. otherwise all good. i have nothing else to add to this so all good. tank. otherwise all good. i have nothing else to add to this so all good. More

My experience at DCH Toyota was terrific.Everyone I My experience at DCH Toyota was terrific. Everyone I dealt with from my initial meeting with Dan Sweeney were courteous, well-informed and efficient. My experience at DCH Toyota was terrific. Everyone I dealt with from my initial meeting with Dan Sweeney were courteous, well-informed and efficient. I am especially impressed with Mr. Patel; his expertise, manner and attention to my needs was exceptional. From start to finish my purchase of a beautiful car took 3 days! I highly recommend DCH Toyota. More

This is a difficult review to write because I have trusted my cars Toyota for A long time. My service representative is always very helpful. However, the last time I brought my 2019 Highlander in for trusted my cars Toyota for A long time. My service representative is always very helpful. However, the last time I brought my 2019 Highlander in for recall repair, it was not fixed correctly. I was sent home with a car that was leaking gas so bad that when I went to fill the car back up it started pouring out of the bottom. I had called as soon as I left the station to tell them how strong the odor of gas was but was advised that this was normal. When the gas Started streaming out of the bottom of the car I drove it straight back to Toyota for servicing. It was given to the same technician and he worked on it for the day. I asked them to top it up with gas when he was finished to make sure the problem was resolved. I picked up the car the next day And was assured that it was fixed properly this time. I drove home and left the car in the garage overnight, but the next morning I went to top it up with gas and once again it started streaming out the bottom. It was extremely frustrating and I lost faith in the service team. and was assured that it was fixed properly this time. I drove home and left the car in the garage overnight, but the next morning I went to top it up with gas and once again it started streaming out the bottom. It was extremely frustrating and I lost faith in the service team. I brought the car back and took out a loaner car. The foreman worked on my car this time and Kathleen assured me that it was fixed correctly. So far I have not had any problems since the third time I picked up my car, but this was an extremely frustrating experience and cast doubts on how qualified or thorough the technician who did my initial repair was. More

Always great service. If something needs to be done, the service team is very good about explaining it in a way that I can understand. We also appreciate the waiting area and the little room for children. service team is very good about explaining it in a way that I can understand. We also appreciate the waiting area and the little room for children. Always a big help when I have my grandchildren with me. More

Ridiculously overpriced. Changed parts with after market parts but charged dealer part price. Also labor charges at dealerships are always over inflated $130 p/h parts but charged dealer part price. Also labor charges at dealerships are always over inflated $130 p/h More

Had my driver side, side view mirror replaced.It took awhile to receive the mirror, but Andrew from the parts department was very helpful in following up with the paint department. I thank him for tha awhile to receive the mirror, but Andrew from the parts department was very helpful in following up with the paint department. I thank him for that. Service to replace the mirror was very quick and I am very happy with the job done. Thank you. More

Had a very pleasant experience.Fair pricing and full Had a very pleasant experience. Fair pricing and full disclosures on all questions asked. All appointments on time as promised. Will definitely be Had a very pleasant experience. Fair pricing and full disclosures on all questions asked. All appointments on time as promised. Will definitely be back in the near future! More