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DCH Wappingers Falls Toyota
Wappingers Falls, NY
7,193 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 7,193 reviews
September 01, 2020
Mr.Lee Burns, GM, handled my lease from start to finish as he was the consummate pro. Avi Avitan handled the technical side as well as making sure delivery was on time and all features were in vehicle. W as he was the consummate pro. Avi Avitan handled the technical side as well as making sure delivery was on time and all features were in vehicle. We are double digit leases and buys and Wappinger Falls Toyota has a great business model. Thank you Mr. Burns, Avi and Rob in finance!! More
by lisajoe0304
Verified CustomerEmployees Worked With
Other Employees :
General Manager, Lee Burns
September 01, 2020
Excellent service. I can’t be more happy with my Car. From Mary to Romaine I really appreciate your kindness and patience with this process. From Mary to Romaine I really appreciate your kindness and patience with this process. More
by alicelapoint
September 01, 2020
I called twice at 11:15 am and then 11:25 am ish and it went to voice mail. I had a question about my upcoming appt at 12:30. I felt this was odd and very surprised that a DCH would allow this to happen. went to voice mail. I had a question about my upcoming appt at 12:30. I felt this was odd and very surprised that a DCH would allow this to happen. More
by kjt2966
Employees Worked With
Evin Calderon
September 01, 2020
I declined further brake service Due to the recommendation of $1000 front and rear brake service for a minor complaint, after having the same only 23,000 miles ago. We are very mild drivers, a recommendation of $1000 front and rear brake service for a minor complaint, after having the same only 23,000 miles ago. We are very mild drivers, and I don’t believe we need this service. More
by JEHESPEN
Employees Worked With
September 01, 2020
My experience with the sales and finance departments was very professional and timely. Melissa Sinapi was able to find me the 4Runner that I was looking for at a reasonable price and was able to have it del very professional and timely. Melissa Sinapi was able to find me the 4Runner that I was looking for at a reasonable price and was able to have it delivered to the dealership and prepared for pick-up within a week of my committing to purchase. She was also very thorough in covering the workings of the truck. The finance manager, Dylan Abell, was easy to work with and prepared for our meeting. Overall, the purchase of the new vehicle went very smoothly. More
by mike.thegoodlife
September 01, 2020
Very accommodating and went above and beyond to keep our family in a van! Kathleen was clear with communication and very easy to work with during the entire time! family in a van! Kathleen was clear with communication and very easy to work with during the entire time! More
by acksurf
Employees Worked With
Kathleen Crosbie
September 01, 2020
Professional and honest sales staff. Explains without Professional and honest sales staff. Explains without any pressure any additional offers they have. Pleasant and pay attention to details. Our family Professional and honest sales staff. Explains without any pressure any additional offers they have. Pleasant and pay attention to details. Our family has purchased at least six vehicles from DCH Wappingers. Very happy with service department too. More
by oaassani
Employees Worked With
Other Employees :
William Kurt Kuehsel, Pinkal Patel
September 01, 2020
Service department were failing to have urgent recall parts ready for repairing my 2019 Avalon on appointment date. It is no big deal, I can rescheduled and have somebody pick up and drop me off .Howeve parts ready for repairing my 2019 Avalon on appointment date. It is no big deal, I can rescheduled and have somebody pick up and drop me off .However, it is the principle for dealer to pay attention to this problem. I referred my son, father in-law and a Doctor bought a Toyota Tundra, a rave 4 and a Runner at your dealer. They also had bad experiences such as no oil add to engine and heavy oil leak inside garage after oil change. Please review your online schedule service needs and order parts before appointment. Furthermore, please review your internal communications and safety inspection procedures. More
by tung405
Employees Worked With
Michael Cimorelli
August 31, 2020
I'm confused by who sold me the vehicle. The guy who sold it to me(Joe Pampinella) and took the deposit, or the guy that delivered it to me(Romaine Newby), whose name shows up on the final sales paperwork as it to me(Joe Pampinella) and took the deposit, or the guy that delivered it to me(Romaine Newby), whose name shows up on the final sales paperwork as the "Salesman". I have never encountered this before after purchasing some 10+ cars. More
by rbo
Employees Worked With
Other Employees :
Romaine Newby, Joe Panpinella
August 31, 2020
Excellent!!!! Melissa was so helpful went beyond bro help me get the car I wanted all was done that was asked for. And Mary the rep specialist. If was not for her I would not have this car. Both a help me get the car I wanted all was done that was asked for. And Mary the rep specialist. If was not for her I would not have this car. Both are wonderful people and go beyond ! This is a great dealership More
by Rav4
