DCH Wappingers Falls Toyota

Avi took the time to find exactly what we were looking for. Came sooner than expected it was great. Always available by text. Highly recommended. for. Came sooner than expected it was great. Always available by text. Highly recommended. More

Work was done correctly, minimal waiting time and service representative was very helpful. Went to breakfast on DCH ‘s dime (Uber/Lift), only was it could have been better is DCH paid for that also. Lol representative was very helpful. Went to breakfast on DCH ‘s dime (Uber/Lift), only was it could have been better is DCH paid for that also. Lol More

When I scheduled my service appointment I asked how long I would be there. I was told 2 to 2 1/2. Four hrs later I had to pursue the service tech to find out why the delay. They were extremely busy I w I would be there. I was told 2 to 2 1/2. Four hrs later I had to pursue the service tech to find out why the delay. They were extremely busy I was told. After a little over 4 hrs, I drove my car home. I experienced a “metallic noise coming from the rear tire. The car was in for rear brake pads. I immediately called and now have to bring the car back to service, More

Romaine & Naeem were both an absolute pleasure to work with at DCH Wappingers Falls. I highly recommend working with both of them for your next vehicle! with at DCH Wappingers Falls. I highly recommend working with both of them for your next vehicle! More

Juan was great this was my 3rd car I bought from him always takes care of me when I walk in never disappoints me when I go in there always takes care of me when I walk in never disappoints me when I go in there More

The vehicle has a powerful smell of a dog and a lot of dog hair around, and because my wife is pregnant and has a sensitivity to dogs, that was a HUGE disappointment. The excitement from purchasing a new dog hair around, and because my wife is pregnant and has a sensitivity to dogs, that was a HUGE disappointment. The excitement from purchasing a new car converted into a night full of nausea and sneezing from my wife, and that was a shame. More

Continue to be disappointed in the time it takes for an oil change. Took nearly an hour and a half past my appointment time before I drove out after the oil change. I will no longer allow tire rotation oil change. Took nearly an hour and a half past my appointment time before I drove out after the oil change. I will no longer allow tire rotation at the dealership because each time I end up with loose/lost lug nuts after a day or two. To date no one has been able to explain why this occurs but I've never experienced this with any other vendor that has removed/installed wheels on this truck nor have I if I did the work. I've asked Ben to provide me with some new lug nuts for the ones I've lost but have yet to get a response to my request. More

Always a pleasure buying from DCH Toyota. Super easy with Great Prices! Highly recommended. Once you experience this dealers experience, you’ll unlikely go anywhere else to buy a vehicle. with Great Prices! Highly recommended. Once you experience this dealers experience, you’ll unlikely go anywhere else to buy a vehicle. More

Their customer service was great the sales person went above and beyond to ensure consumer satisfaction as well as the dealer and the people that work at the location. above and beyond to ensure consumer satisfaction as well as the dealer and the people that work at the location. More

Your staff is great. But please stop with the up-sell. My aunt is 89 years old . The car is six years old an has 25000 miles on it . She does not need her cabin filter changed, or a couple of other incidenta aunt is 89 years old . The car is six years old an has 25000 miles on it . She does not need her cabin filter changed, or a couple of other incidentals. This is why I bring her car everywhere to get inspected and for a recall . So stop an just do what is asked . If you see a major safety issue then of coarse tell the customer. Please stop with cabin filter, it’s the new ( you need new wipers ) for the past seven years . Again your staff was great and very happy with the service.. More