DCH Wappingers Falls Toyota

Love this dealership and service department so much I drive an hour to have my car serviced. Always attentive, responsive and give accurate time estimates. drive an hour to have my car serviced. Always attentive, responsive and give accurate time estimates. More

I’m completely satisfied, very helpful and friendly service advisor who took care of everything I needed in my emergency whiteout appointment, thank you very much! service advisor who took care of everything I needed in my emergency whiteout appointment, thank you very much! More

Excellent service. Car was ready when I needed it. I received a call when it was ready. It took a few minutes when I picked the car up. received a call when it was ready. It took a few minutes when I picked the car up. More

Romaine is very helpful. Requested him to sell me my second car. He remembered me and the vehicle he sold me the first time. A week after my second purchase he texted me to see how everything was. I was second car. He remembered me and the vehicle he sold me the first time. A week after my second purchase he texted me to see how everything was. I was very appreciative of that. More

Jason was great. super nice guy. But i was way over charged for what you guys 'needed' to do in order for me to get my state inspection pass...i had to have it done or i wouldn't have received my inspe charged for what you guys 'needed' to do in order for me to get my state inspection pass...i had to have it done or i wouldn't have received my inspection pass and blown $21 on refusing to over pay.. so i was between a rock and a hard place.... pay the original quote of $150.00!! which i heavily protested and jason dropped ... still, for two plate bulbs... on your site online. 44/per... and 2 outer bulbs.. and also on toyota online - $4.38 vs. in store $8.35 times the two 'needed'...... i called a couple of other auto places and they said that the labor is within the mark-up of the bulb.. since it isn't such a tough thing to do. in fact, go to auto zone and they'll do it for you. or you can do it at home .. it is just lightbulbs.. i'm new to the area and was hoping to get a relationship going with my local toyota - guess not :( More

Everything was handled professionally, thank you. Our Blizzard White Pearl paint on our 2011 RAV4 limited had the known paint peeling problem. The repaint has seemed to fix the problem of the peeling are Blizzard White Pearl paint on our 2011 RAV4 limited had the known paint peeling problem. The repaint has seemed to fix the problem of the peeling areas. Thank you. More

The attention and service were excellent. Everyone was kind, especially in these difficult times, patient, and honest. I always value my time at Toyota. Thanks a million. kind, especially in these difficult times, patient, and honest. I always value my time at Toyota. Thanks a million. More

Customer service person was very helpful . Seemed to be very knowledgeable. Would work with him again. The service team worked on my vehicle in a timely manner. very knowledgeable. Would work with him again. The service team worked on my vehicle in a timely manner. More

Everyone was very professional. I have been a customer in service for about 5 years, and forgot to bring in a discount coupon that was mailed to me. Cashier would not accept bringing it in after the trans in service for about 5 years, and forgot to bring in a discount coupon that was mailed to me. Cashier would not accept bringing it in after the transaction was completed. Otherwise I would give a 5 star. Thanks for great service anyway. More

Well there wasn't many cars left at the time I had to do in a lease. I'm not very happy with the choice that I had to take. The car has some issues with the rear view mirror which cannot be adjusted. Which in a lease. I'm not very happy with the choice that I had to take. The car has some issues with the rear view mirror which cannot be adjusted. Which is a safety matter. Overall they're a little minor things wrong inside. I just don't care for the car More