DCH Wappingers Falls Toyota

Since I knew exactly what car (Prius Prime) I wanted, the process went smoothly. Shelby Lenahan walked me through (on the phone) 1) the differences among the various Prius Primes and 2) the colors available process went smoothly. Shelby Lenahan walked me through (on the phone) 1) the differences among the various Prius Primes and 2) the colors available. That settled which car I was getting. Wadie Suleiman was very helpful at the dealership, setting up the car, doing the preliminary steps, and giving me a basic tour of the operations, including setting up my phone and iPod. Very helpful. Robert was good at getting me a better interest rate than I would have through my bank, and walked me through all the options on the extended warranty. All in all, a pleasant experience. More

Everyone was very helpful and informative. Answered emails and phone messages promptly. I would definitely recommend this dealership to friends and family for all their fact buying needs. emails and phone messages promptly. I would definitely recommend this dealership to friends and family for all their fact buying needs. More

very disappointed with the customer service he was so rude when I asked him about the service very disappointed so rude I don’t think I will back again rude when I asked him about the service very disappointed so rude I don’t think I will back again More

Had a great experience with Avi, already told 2 friends that are looking for new cars to go see Avi and get a great deal with no pressure. Thanks Stephen that are looking for new cars to go see Avi and get a great deal with no pressure. Thanks Stephen More

This is the third time I’ve had my car in for a routine maintenance ,every time has been excellent experience..The car is done on or ahead of schedule, and I am always able to get the car in within a few maintenance ,every time has been excellent experience..The car is done on or ahead of schedule, and I am always able to get the car in within a few days of calling for an appt , They have a very nice service department and the shop is really clean and well-kept.I highly recommend them. More

It was just what i requested -- showed up for an hour's service and a Prius Prime was waiting for me to test drive. Michael handed me the keys and i went for a 3-4 mile spin. Shortly after returning from service and a Prius Prime was waiting for me to test drive. Michael handed me the keys and i went for a 3-4 mile spin. Shortly after returning from the test drive service gave me the keys and i was on my way -- 45 minutes later after a free oil change and tire rotation. Love DCH -- on at least my 3rd Highlander from you. Was more impressed with the Prius Prime than i was expecting to be. But really want an all electric for the second car. Still love my Highlander Hybrid which will need an upgrade as soon as any great purchase deals come out. More

Diagnosed the problem, was covered under warranty and done within 24 hrs. Great job communicating with me about the problem and service. I was pleased overall done within 24 hrs. Great job communicating with me about the problem and service. I was pleased overall More

This was the easiest purchase of a car that I’ve had. Mr Wadi was very attentive and followed up with us after we left. It was very nice experience. Wadi was very attentive and followed up with us after we left. It was very nice experience. More

A wonderful dealership!! Dave Kolozy was wonderful. He helped us greatly with our leasing of what we jokingly call the ‘Covid Camry’- as we leased it during the Pandemic. We relocated here not too long ag helped us greatly with our leasing of what we jokingly call the ‘Covid Camry’- as we leased it during the Pandemic. We relocated here not too long ago and DCH is our new go- to Toyota place. Kudos Our recent 2 service visits- we are a 2 Toyota family, were great. More

With the abundance of product and comparative analysis information on the internet, only the most ignorant buyer would walk into a dealership without first researching the vehicles of interest. Given thi information on the internet, only the most ignorant buyer would walk into a dealership without first researching the vehicles of interest. Given this, I do my homework first then look to a dealership to "fill in the blanks" where my information is lacking and to conduct the road test, negotiation and transaction in a professional and expeditious manner while respecting the efforts of the educated consumer. In this regard DCH excelled. They used my time considerately and did not attempt to oversell me. And I got a kick xxx 4Runner with the highest reliability ratings in the industry. An easy sell. More