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DCH Wappingers Falls Toyota
Wappingers Falls, NY
7,403 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 7,403 reviews
February 23, 2021
We had a wonderful experience working with Michael Newsham in the DCH Wappingers location. He was very virtuous and answered all of our questions and concerns. We will be Toyota drivers for a very l Newsham in the DCH Wappingers location. He was very virtuous and answered all of our questions and concerns. We will be Toyota drivers for a very long time because we feel they are the most reliable vehicles. More
by rowbow
Verified CustomerEmployees Worked With
February 22, 2021
DCH Wappingers offers the best service I have had in decades of owning cars. They are knowledgeable and very professional. Keith Ha Lstead is exceptional. decades of owning cars. They are knowledgeable and very professional. Keith Ha Lstead is exceptional. More
by ksteub
Employees Worked With
Keith Ha Lstead
February 20, 2021
We called in advance about a car and was told it was not available. However when we arrived that morning the car was available. In the end the car wasn’t available. There was so much confusion at the dea available. However when we arrived that morning the car was available. In the end the car wasn’t available. There was so much confusion at the dealership. Also the deposit has not been returned! We are about to report this to NYS More
by NLAVON
Employees Worked With
Wilfrin Quezada
February 20, 2021
Very professional and knowledgeable. I never felt pressured into buying anything. I got my RAV4 Hybrid in the time it was estimated, even a bit earlier. Excellent post-sales support too, Jason Hayes pressured into buying anything. I got my RAV4 Hybrid in the time it was estimated, even a bit earlier. Excellent post-sales support too, Jason Hayes was always available to answer any additional questions I had. More
by MARCIN.OZGA
February 20, 2021
My first car was a Toyota and ever since It’s my favorite vehicle. It’s easy to manage and runs good, I will recommend it to anyone. vehicle. It’s easy to manage and runs good, I will recommend it to anyone. More
by POPO_SUPERB37
February 19, 2021
Brought my vehicle in for an oil change and inspection. They failed my inspection and said I had a leak in my power steering rack with an estimated repair of $2500. I brought my vehicle to a different shop They failed my inspection and said I had a leak in my power steering rack with an estimated repair of $2500. I brought my vehicle to a different shop and they found no leak in my power steering rack or anywhere else. This is not the first time something like this has happened to me at this dealership, specifically with Mike Giordano from the service department. I for one am done with them, tired of being ripped off. More
by GEF49
Employees Worked With
Mike Giordano
February 19, 2021
Great experience from sales to financing! We ordered the new RAV4 Prime. Michael was great to work with and kept us informed every step of the way. Would highly recommend this dealership. new RAV4 Prime. Michael was great to work with and kept us informed every step of the way. Would highly recommend this dealership. More
by KMARTINO7
February 19, 2021
Always a great experience taking my Toyota to Wappingers! Great and fast service. Completely satisfied! Pleasent! The price was right and as a matter of fact free! Great and fast service. Completely satisfied! Pleasent! The price was right and as a matter of fact free! More
by jimp6
Employees Worked With
Evin Calderon
February 18, 2021
My recent visit was for routine maintenance. I met with Keith Halstead who with his engaging personality, patience and knowledge, exhibited a positive representation of the quality experience Toyota strive Keith Halstead who with his engaging personality, patience and knowledge, exhibited a positive representation of the quality experience Toyota strives to deliver to their customers. As usual, it was such an easy process. Keith explained to me in an understandable manner, which means so much to me. I hope he receives the recognition that he rightfully deserves. More
by Eileen
Employees Worked With
Keith Halstead
February 17, 2021
I felt humiliated and degraded by the service man who took care of me because he said my car was old and was shocked that my tires were not dry rotted also leaving he is loud stating l was getting free s took care of me because he said my car was old and was shocked that my tires were not dry rotted also leaving he is loud stating l was getting free service when I paid in advance over $260 for this so called free service plus being broken down @ purchase $2000 for the 5 year extended warranty that is really only 2 years. I wouldn’t be surprised to find out later that nothing was even touched on my car!!!!!! If there is any type of training that you can send your employees on how to treat customers, he is without a doubt the best one to send for it. I hope I am not treated this way next time I am in there. I am dreading already my next 2 oil changes I paid in advance for that will not walk out with my dignity. I am fuming over this and letting people know More
by JMINERVINI56
Employees Worked With
? I don’t know his name?
