DCH Wappingers Falls Toyota

Nice dealership, everyone was friendly especially Romaine Newby and Dylan Abell, fantastic guys! Knowledgeable, honest, I would highly recommend this dealership to friends, I also got a Great car !! Newby and Dylan Abell, fantastic guys! Knowledgeable, honest, I would highly recommend this dealership to friends, I also got a Great car !! More

Excellent experience. Service was perfect. Fast and courteous. Outstanding. Highly recommended service department. Super clean and professional. Definitely worth booking an appointment. You won't be di courteous. Outstanding. Highly recommended service department. Super clean and professional. Definitely worth booking an appointment. You won't be disappointed. More

I’ve been going to DCH Toyota for over ten years and it’s been a pleasant experience. Always curious and attentive. I will certainly recommend your dealership to family, friends and colleagues. Continue yo been a pleasant experience. Always curious and attentive. I will certainly recommend your dealership to family, friends and colleagues. Continue your outstanding work in providing excellent service. Thank you. More

$100 for an oil change seems excessive there’s nothing else to say so I don’t know why bitumen have to have a minimum # of words else to say so I don’t know why bitumen have to have a minimum # of words More

Scheduled appointment to test drive Toyota Tacoma SR5, arrived at the scheduled time the following day. Was informed that 1) car was sold 2) no Tacomas available to test drive 3) any Tacoma purchased woul arrived at the scheduled time the following day. Was informed that 1) car was sold 2) no Tacomas available to test drive 3) any Tacoma purchased would be charged $2000 higher than sticker price 4) they didn't know why I wasn't informed of the unavailability prior to rearranging my schedule and driving 30 minutes to an appointment that the salesmen were unaware of 5) they understood why I was frustrated. Overall poor customer service from any perspective. More

Had a great buying experience. Dan Sweeney did a great job. He was very informative and helpful. Dan had everything ready and prepared for pickup. job. He was very informative and helpful. Dan had everything ready and prepared for pickup. More

Easy to set up appointment for required mtn. All service reps freindly & made sure my needs were being met. Discussed needs and gave accurate estimates. Very helpful getting transportation from dealer to ho reps freindly & made sure my needs were being met. Discussed needs and gave accurate estimates. Very helpful getting transportation from dealer to home and back. Completed work order in just a few hours which was great. Would recommend this dealership to anyone. Alexsis was my service rep - she was fantastic. More

They are always very professional.They always update me as to what is going on and always give me a reasonable time frame as to how long it will take. as to what is going on and always give me a reasonable time frame as to how long it will take. More

Your sales associate was very kind and made me feel welcome. He made sure I was taken cate of. He knew what I was looking for. welcome. He made sure I was taken cate of. He knew what I was looking for. More

Joseph was excellent Communication , Minimal wait and Great customer service overall, This is why i keep coming back. Service center is always clean and staff is always Is alwayscourteous and attentive Great customer service overall, This is why i keep coming back. Service center is always clean and staff is always Is alwayscourteous and attentive More