DCH Wappingers Falls Toyota

I thought Michael Newsham went above and beyond in making our first experience at Toyota enjoyable. My wife’s entire immediate family has done business there for over our first experience at Toyota enjoyable. My wife’s entire immediate family has done business there for over More

i needed warranty work done and they squeezed me in to get the work done i pushed it off for a long time they had the parts the next day thank you get the work done i pushed it off for a long time they had the parts the next day thank you More

Had rain-guards installed, however, they do not fit properly. Once window is rolled down you cannot put it back up because it hits the rain guard! You have to push out the rain-guard in order for the properly. Once window is rolled down you cannot put it back up because it hits the rain guard! You have to push out the rain-guard in order for the window to close. The person who had it installed was told "just wait a couple of days, eventually it should work, if it does'nt come back". Really? Are they supposed to magically stretch out or something? Obviously they are the wrong ones or the wrong size. Now we have to make another trip to the dealer for something as simple as rain-guards. More

Had ordered part next day it was in and installed clean dealership and polite informative parts department waiting are is spotless and they even sell weather tech products dealership and polite informative parts department waiting are is spotless and they even sell weather tech products More

Fast reception, comfortable waiting area, quick service. I was seen almost immediately after pulling into the bay, Service rep listened to my concerns and offered options...and then came to find me in waiti I was seen almost immediately after pulling into the bay, Service rep listened to my concerns and offered options...and then came to find me in waiting area to discuss estimate and next steps. More

By far the smoothest and easiest car purchase I have ever made. Eric was patient and understood delays and held the car. Highly recommend Eric!! made. Eric was patient and understood delays and held the car. Highly recommend Eric!! More

Friendly customer service. Finished process in timely manner. Provided what said. Good Follow up. No Pressure to buy anything. Manager performed good job. Good Sales team. Prerecorded & Live Video chat w manner. Provided what said. Good Follow up. No Pressure to buy anything. Manager performed good job. Good Sales team. Prerecorded & Live Video chat would be Appreciated. My buying was on Pinkal’s Trust & words. More

As usual, my service appointment was done in record time and my customer service guy Evin told me everything I needed to know. No surprises! Another perfect DCH Wappingers Falls Toyota experience! They are and my customer service guy Evin told me everything I needed to know. No surprises! Another perfect DCH Wappingers Falls Toyota experience! They are THE best – great team. You can trust them. Wouldn't know what to do without them! More

First, Mary in Client Relations responded to my inquiry promptly the next morning as the dealership was closed when i sent my request for information. I came I to the dealership and Nate helped me and made promptly the next morning as the dealership was closed when i sent my request for information. I came I to the dealership and Nate helped me and made the process SO incredibly easy and quickly but it was his courtesy, honesty and politeness that really made my experience amazing. He eased my mind as it was just me because I had no one else to do me with the purchase and had HORRIBLE experiences with every car I've driven - I felt he genuinely wanted to help me and he absolutely did and I have never been SO happy with this purchase!! My sister is looking at Toyotas as well and I highly recommended Nate so she will.be stopping in soon and wants to work specifically with Nate. Kudos to him!! He's a wonderful asset to your company and I hope he gets thr recognition he deserves. Many thanks Mary Cirulli More

Evin is always pleasant, professional and accommodating. Knowing how far we come for service, he always goes out of his way to assist us - we always wait for our vehicles (we have 3 vehicles from DCH in our Knowing how far we come for service, he always goes out of his way to assist us - we always wait for our vehicles (we have 3 vehicles from DCH in our household). More