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DCH Wappingers Falls Toyota
Wappingers Falls, NY
7,726 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 7,726 reviews
Verified Customer
September 14, 2021
Joe our salesman was excellent, he treated us like family. We felt welcomed there and would definitely recommend the dealership to others. family. We felt welcomed there and would definitely recommend the dealership to others. More
by j.scucci
September 14, 2021
Extremely disappointed with a current service department issue that was taken up with Ben Carlson the Manager. In short my young, inexperienced son is being taken advantage of and was told that his leased v issue that was taken up with Ben Carlson the Manager. In short my young, inexperienced son is being taken advantage of and was told that his leased vehicle with ONLY 23K miles on it needed 4 new tires. When my son received the call while busy at work from Evin Calderon in the service department about tires being worn down to the wear bars (once again after only 23K) my son thought he was obligated to put new tires on and consented. Again on a vehicle that he will be turning back in in a matter of months. My son is into his lease by 2 years and 3 months of a 3 year lease and well below the allotted mileage, and since we all know Toyota will incentify a new lease program in the coming months (typically 6 months prior) my son was looking to turn in the vehicle in about 3 months and re-lease. Instead he was taken advantage of by paying for new tires (how convenient for DCH Toyota to receive the car back shortly with brand new tires). The car is still currently sitting a DCH Toyota with 0 miles on the new tires and DCH is not offering anything to my son to make this unscrupulous sales job any better for a possible return customer. BTW myself and 3 family members bought vehicles from DCH in the last 3 years but based on how this is handled that will be reconsidered If Ben Carlson and DCH step up and do the right thing I will post again and let all know how they handled it. Stay tuned... More
by tclavinsr
September 13, 2021
The best experience I've had buying from a real dealer, I really recommend it. really recommend it. More
by mhc2628
September 11, 2021
I have had nothing but the best experience from the moment I entered the showroom and throughout my time leasing my vehicle from DCH Wappingers Falls. The Service Department team are courteous, pleasan moment I entered the showroom and throughout my time leasing my vehicle from DCH Wappingers Falls. The Service Department team are courteous, pleasant, accommodating and have provided me with excellent service. This is my first experience in leasing with Toyota and because of how impressed I have been with DCH Wappingers Falls I would definitely consider leasing another Toyota when this lease expires. More
by Gpal1982
Employees Worked With
Mike Giordano
September 08, 2021
My 10,000 mile service was done on the time frame originally indicated Waiting room is comfortable and service staff was helpful I was there on a very busy day but the staff was accommodating originally indicated Waiting room is comfortable and service staff was helpful I was there on a very busy day but the staff was accommodating More
by PZAJKOWSKI5
Employees Worked With
September 08, 2021
Great, customer oriented, knowledgeable, mechanic know how, service center professionals, comfortable lounge space, quiet workspace, friendly, fast, clean rest rooms, efficient, spacious & clean lounge re how, service center professionals, comfortable lounge space, quiet workspace, friendly, fast, clean rest rooms, efficient, spacious & clean lounge rest area! More
by apinehome
Employees Worked With
Other Employees :
Evin Calderon, Kathleen Crosbie, Allison Croshier, Mike Giordano, Michael Cimorelli, Katherine Morcho, Alexis Dominick
September 08, 2021
This was a great experience. Mike Newsham , my sales person was very knowledgeable about my choices of cars and options. I will recommend Toyota and Mike Newsham to any one looking for a car. He made a person was very knowledgeable about my choices of cars and options. I will recommend Toyota and Mike Newsham to any one looking for a car. He made a scary adventure into a relaxed , great experience. More
by COCOGAIL
