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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,248 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,248 reviews

April 28, 2021

Service done quickly and on time. Note to service department..I appreciate the paper mat protectors and tag number that is attached to the auto during service. It should not be the customers responsi More

by MARKSCOVOTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heastead
May 04, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. If you'd like to discuss this matter further please contact us at (845) 288-0892.

April 28, 2021

My experience was great all my questions were answered by my salesman who was committed to helping me with whatever I needed and went above my expectations More

by EDWARDCC09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hayes
Apr 29, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the exceptional five-star review, Edward! We're so pleased you had such a great experience at our dealership and we look forward to seeing you again soon!

April 27, 2021

The facility that houses the service department is very easy to use and access. It makes the service experience very efficient. The service personnel are helpful and efficient and help greatly to speed up More

by AJDIMASO06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback! We truly appreciate your kind words and look forward to working with you again in the future!

April 27, 2021

They are exceptionally great. Hassle free buying and excellent services. This is my second purchase from same dealership. I leave in NJ but always prefer them. More

by ronak171289
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel
Apr 27, 2021 -

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words and your loyalty to our dealership over the years! We look forward to working with you again in the future!

April 26, 2021

Fantastic painless well coordinated should not be twenty five word minimum I don’t like this requirement however I have been to Kingston and Newburg Toyota and tried online Wappinger’s falls dch Toyota hand More

by BRABENDA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so pleased you had such a great experience at our dealership!

April 26, 2021

Service took us right on time and was pleasant and helpful. Agreed to mail us touchup that was not in stock as we live in Manhattan - that was good.. More

by friendrak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 26, 2021

DCH is a pleasure to work with. The buying experience was easy and enjoyable. Kurt and Kevin were a dream team! I'd absolutely buy my next car here. More

by BPMARCHAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : William (Kurt) Kuehsel,
Apr 27, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the great five-star review! It's so great to know Kurt and Kevin were able to assist you and provide you with excellent service!

April 24, 2021

I would Highly recommendDCH OF WAPPINGERS FALLS! We received ⭐️⭐️⭐️⭐️⭐️ Service. We were treated with the utmost respect by professional, knowledgeable and friendly associates throughout the entire pu More

by MAMARTIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Jason Hayes
Apr 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We truly appreciate your kind words and look forward to seeing you again in the future!

April 23, 2021

The service to my Tacoma 2001 was prompt and professional. I'm very happy with the results - expensive but very good. My old pick-up feels like new now. More

by RIVERADBGDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Apr 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your most recent experience with us!

April 22, 2021

Overall positive experience. Melissa was great. I noticed minutes after leaving the lot there was a chip in the door. I was disappointed that this resulted in having to bring the car back to have it More

by JMGIANGRANDE
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so happy Melissa and our team could assist you. We apologize for the inconvenience of coming back but we're happy the problem got resolved. We look forward to seeing you again in the future!

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