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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,482 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,482 reviews

December 12, 2024

Very good service received will return for future servcie on my vehicle. Thank you for the attention. More

by BL160BL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re delighted to hear you had a great service experience and appreciate your trust in us. We look forward to assisting you with your vehicle’s needs in the future!

December 11, 2024

I am satisfied with service . Staff was efficient and respectful. The car was ready before promised time. More

by Tykhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We're thrilled to hear that you were satisfied with our service. It's great to know that our staff was efficient and respectful, and that your car was ready ahead of time. We truly appreciate your business and look forward to serving you again in the future!

December 11, 2024

Thank you so much to Melissa Sinapi for all her help with purchasing my new RAV4. Melissa is a true professional and I cannot express my appreciation to her for having so much patience and taking so much tim More

by KARENSTROH1
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel, in Finance
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Dec 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your amazing experience! We’re thrilled to hear how Melissa Sinapi went above and beyond to make your RAV4 purchase smooth and stress-free. Her professionalism, patience, and attention to detail truly shine, and we’re so glad she was able to guide you through the process. A big shoutout to Daryl Callahan and Daniel Sweeney as well for their contributions to your positive experience. Your recommendation means the world to us, and we’re grateful for the opportunity to assist you. Enjoy your new RAV4!

December 11, 2024

They did a good job with us buying are car very happy with them a lot More

by Srmm7138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We’re so glad to hear that you had a positive experience with our team and that we could help you find the perfect option for your family. Providing the best trade-in value and exceptional customer service is our priority, and it’s great to know we met your expectations.

December 11, 2024

Great service and took me rite in. Everything went smooth and was painless much appreciated More

by jbrown1879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear that everything went smoothly and that you appreciated the great service. Your satisfaction is our priority, and we’re happy we could make the process easy and hassle-free for you.

December 10, 2024

Great customer service! Matthew was excellent with us. Service like this keeps us coming back! More

by patrice.keesler914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're so glad to hear that Matthew provided you with excellent service. We truly appreciate your continued trust in us and are thrilled to know that our customer service keeps you coming back. We look forward to serving you again soon!

December 10, 2024

My husband & I have bought all of our cars from this dealership over the past 20 years. We have found it to be excellent. We love the manager Lee. Melissa Sinapi has been our salesperson for our last 3 More

by CLIFTON.CHUCK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel -financial & Manager Lee
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Dec 10, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your loyal support over the past 20 years! We are thrilled to hear that you’ve had excellent experiences with us and that Lee, Melissa, and Angel have all played a part in making your car-buying journey enjoyable. We're so glad you've loved all your Priuses and RAV4s! Your continued trust means the world to us, and we look forward to assisting you with any future vehicle needs. Thank you again!

December 10, 2024

Bryce Mann was very friendly and awesome he was wonderful and explained what I needed to hear I will refer him to my friends thank you Bryce Mann. Have a beautiful and wonderful Christmas and New Years. More

by kdimassimo34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Mann
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Dec 10, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're so glad to hear that Bryce provided you with great service and explained everything you needed. Your referral means a lot to us! Wishing you a beautiful and joyful Christmas and New Year as well. We look forward to serving you again soon!

December 10, 2024

Lauren was amazing. She kept me updated throughout the process. Service technician was very thorough. My car is running great. Will never go anywhere else for service. H More

by patrickreilly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We’re so glad to hear that Lauren provided excellent service and kept you updated throughout the process. It’s great to know that your car is running great and that our service technician was thorough. We truly appreciate your recommendation and look forward to continuing to serve you in the future!

December 10, 2024

Michael was great and very knowledgeable about the cars. He answered all questions quickly and confidently. He communicated very always replying to my queries quickly via text and phone call. Overall a grea More

by joshhash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're so glad to hear that Michael provided excellent service and was able to answer all your questions with confidence and clarity. It's great to know that his communication was timely and helpful. We truly appreciate your kind words and are thrilled you had a great experience. We look forward to assisting you again in the future!

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