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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,244 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,244 reviews

July 09, 2021

Came in from out of town to stay with family for a couple of days. Decided to look at Toyotas (better selection than my area). Mike and Naeem managed to complete the deal in one day once I choose the vehicle More

by Happy Highlander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Jul 12, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so pleased Mike and Naeem were able to assist you and make your experience a memorable one. We hope you love driving around in your new Highlander!

July 09, 2021

Joe and Dylan were really great and kept me informed everyday about my car! I honestly could not say enough good things about them both! More

by JENNIDARM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Worthington
Jul 12, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback regarding your recent experience with Joe and Dylan!

July 08, 2021

Ben, you and everyone at DCH Toyota are GREAT. Thank you for excellent service. It is so nice to know and trust my car needs will be accomplished with a smile. More

by CINDYGM333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gasiunas, Pinkal Patel, Evin Calderon
Jul 08, 2021 -

DCH Wappingers Falls Toyota responded

Cindy, we truly appreciate you taking the time to provide an excellent five-star review! It's a pleasure to know our team could assist you and provide you with outstanding service. We look forward to working with you again in the future!

July 08, 2021

The service (this time) was professional, friendly and complete. They didn't try to sell any extra products. And, absolutely no 'attitude' detected or displayed! More

by jdeloren77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your kind words and look forward to seeing you again soon!

July 07, 2021

They were all very nice and accommodating but right at the end they disappointed me a bit ..but would still recommend to friends and family More

by SPAPPOLLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Romaine Newby
Jul 08, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

July 07, 2021

Dylan was super helpful, especially working out the finances. The overall experience was pretty good. Will consider purchasing a car from here when the time comes. More

by AMY10924
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfrin Quezada, Jason Hayes
Jul 08, 2021 -

DCH Wappingers Falls Toyota responded

Amy, thank you for taking the time to provide such great feedback! It sounds like Dylan went above and beyond to assist you and make your experience a memorable one!

July 07, 2021

Staff and personal are the best. The price not so much. Not sure when a oil change and tire rotation costs 145 bucks? 9 months ago it was 90 bucks. More

by sb576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis
Jul 12, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

July 07, 2021

Purchasing my Highlander at DCHS was the best decision I ever made. I have bought 7 other Toyota’s and never came away from the experience completely satisfied. Michael made this experience the best ever! H More

by GAILPC47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

DCH Wappingers Falls Toyota responded

We truly appreciate you taking the time to share your experience! It sounds like Michael was able to assist you and provide you with outstanding service. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark with your experience!

July 07, 2021

They wanted to charge me $100 for a oil change on a Toyota Corolla so I went elsewhere and had it done for $29.99. They need to be competitive with there prices More

by MOTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact our Operations Manager Ben Carlson at 845-296-4261.

July 07, 2021

I had a very positive experience at DCH. This was my second car buying experience here and both times I was very happy with everyone who was involved. More

by DAJRS33
Recommend Dealer
Yes
Employees Worked With
Romaine Newby
Jul 08, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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