DCH Wappingers Falls Toyota
Wappingers Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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The service department failed to solve the issue that I had with my Toyota Highlander. They kept my vehicle for more than 2 weeks, and now I will need to return it to them or risk being charged by another had with my Toyota Highlander. They kept my vehicle for more than 2 weeks, and now I will need to return it to them or risk being charged by another dealer. On a side note while they had my car, I had to follow up with the dealership and rarely got calls from them. More
Maybe it is because of Covid, but I feel like the service is not explained well nor was the cost of this service clear. I used the on line scheduler and thought that the price would be less. Never expected is not explained well nor was the cost of this service clear. I used the on line scheduler and thought that the price would be less. Never expected a $99.00 oil change. I would also prefer a call to let me know if you find something during a service so that it can be repaired. For example: air filter change. More
Service was timely and right on schedule. Staff were friendly and polite. The waiting area was clean and comfortable. I would definitely recommend DCH Toyota for services. friendly and polite. The waiting area was clean and comfortable. I would definitely recommend DCH Toyota for services. More
The atmosphere for a Black person to walk into this facility is still oppressive. My service was quick and impersonal. I travel for NYC to use this facility where I purchased my car. facility is still oppressive. My service was quick and impersonal. I travel for NYC to use this facility where I purchased my car. More
Great experience for both the service and purchase of a new car. Kurt Kuehsel was huge in finding me the exact Tacoma I wanted. Will be coming back and excited for the electric offerings in the future. new car. Kurt Kuehsel was huge in finding me the exact Tacoma I wanted. Will be coming back and excited for the electric offerings in the future. More
Nice dealership, everyone was friendly especially Romaine Newby and Dylan Abell, fantastic guys! Knowledgeable, honest, I would highly recommend this dealership to friends, I also got a Great car !! Newby and Dylan Abell, fantastic guys! Knowledgeable, honest, I would highly recommend this dealership to friends, I also got a Great car !! More
Excellent experience. Service was perfect. Fast and courteous. Outstanding. Highly recommended service department. Super clean and professional. Definitely worth booking an appointment. You won't be di courteous. Outstanding. Highly recommended service department. Super clean and professional. Definitely worth booking an appointment. You won't be disappointed. More
I’ve been going to DCH Toyota for over ten years and it’s been a pleasant experience. Always curious and attentive. I will certainly recommend your dealership to family, friends and colleagues. Continue yo been a pleasant experience. Always curious and attentive. I will certainly recommend your dealership to family, friends and colleagues. Continue your outstanding work in providing excellent service. Thank you. More