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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,724 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,724 reviews

September 29, 2022

professional and accommodating. service waiting area is welcome and the coffee service is appreciated as are the clean restrooms More

by carmencita1551
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 29, 2022

The service center was clean. I was met with a gentleman which directed me to the service advisor. The advisor listened carefully to the issue and my concern. Unfortunately, the More

by baback.izadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

baback.izadi responded

You can use mu statement

September 29, 2022

Service consultant was very professional and efficient. Everything was explained well and the work was completed in a timely fashion. More

by hmy1
Recommend Dealer
Yes
Employees Worked With
I forgot the gentleman’s name
Sep 30, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 29, 2022

Trying to schedule a service appt was a nightmare. If you have a question or want to voice your concerns, no one gets back to you. More

by donnanguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

September 28, 2022

Great service. Convenient. Managed things on my schedule. Found the car I wanted. Avi is an excellent partner and provides outstanding, transparent customer service More

by JRNELS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! It's a pleasure to know Avi could assist you and provide you with outstanding service.

September 28, 2022

Jason has been the most informational and helpful automotive service representative (ASR) and I appreciate his professionalism. Second time dealing with him. nothing short of the best .. More

by sb576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know Jason could assist you and make your experience a memorable one.

September 28, 2022

I was kept informed about was going on with my car. Everything was explained about what was done and what needs to be done. It was a pleasant experience. More

by leeladyone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 28, 2022

Fast and efficient. Excellent. The service team did a great job and I was out of there in less than an hour More

by CANALE.CHRISTOPHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 28, 2022

Great dealership, have been going for years, have never had any problems there the staf is the best More

by Nickthequick0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We're so happy you had such a great experience at our dealership.

September 28, 2022

I like this dealership I’m on my third vehicle Always a good experience here. More

by ROBGRAHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words and loyalty to our dealership!

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