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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,619 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,619 reviews

November 09, 2024

DCH is the friendliest and lowest pressure car dealership I have experienced. The showroom was clean and well organized and the staff were professional, respectful and pleasant to work with. More

by ALEXAS.ORCUTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saned Nesheiwat
Nov 09, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're thrilled to hear you had a positive, pressure-free experience with us at DCH. We look forward to helping you again in the future!

November 08, 2024

I had a serious issue with my 2022 Tundra Motor. Judy in service got my Truck in the next day to start repair. Your service department along with your technicians are true assets to your company. More

by Nickhock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your loyalty and kind words! We're so glad Judy and our service team could quickly address the issue with your Tundra. We truly appreciate you and your family's continued trust in us and look forward to serving you for many more years!

November 07, 2024

Everyone that I interacted with at DCH was very friendly and helpful. Avi and Dylan were both wonderful and made the whole process very easy. More

by Haley.Langevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

DCH Wappingers Falls Toyota responded

Haley, we're so glad to hear Avi and Dylan made your experience easy and enjoyable! It's great to know that everyone at DCH was friendly and helpful. We appreciate you sharing your positive feedback!

November 07, 2024

Judy always is professional and goes above and beyond to make sure all of the needs of our vehicles are always taken care of. More

by NINJA88888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're so grateful to have Judy on our team. Her professionalism and dedication to going above and beyond truly make a difference. We appreciate you trusting us with your vehicles!

November 07, 2024

They offered great service, were very patient! Both people who helped us were incredibly personable:) More

by PAIGEALEX622
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph pizzeli
Nov 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so happy to hear that our team provided great service and took the time to be patient and personable with you. We truly appreciate your kind words and are here whenever you need us!

November 07, 2024

Very satisfied with the service! ! I had a problem which was taken care of right away. Matt was very kind & helpful to fix the problem!! Thank you!! More

by bce729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your great review! We're so glad to hear that Matt was able to quickly resolve the issue and provide you with excellent service. Your satisfaction is our top priority, and we truly appreciate your kind words!

November 07, 2024

The worst dealership in all United States it’s Wappingers Toyota. They rip people off. I bought rear springs for 2013 Toyota sienna was $240 each and shocks for the back was 115 each then I called Kingston More

by johnyslice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Hackett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of them are the same
Nov 07, 2024 -

DCH Wappingers Falls Toyota responded

We're truly sorry to hear about your experience. We take customer concerns seriously, and your feedback helps us improve. We’d like to learn more about your situation and work to resolve this. Please reach out to our customer service team at 845-202-3912 so we can look into this further and address your concerns. Thank you for bringing this to our attention.

November 07, 2024

I am very pleased with the service. It is excellent and handled in a professional manner. More

by VIVIANGARBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re so glad to hear you’re pleased with the service and the professionalism of our team. We strive to provide the best experience every time, and your satisfaction means the world to us!

November 07, 2024

Good service. Reasonable price. Nice staff. A couple of people I did business with previously, came over and spoke to me in the waiting area. 😀 More

by JENNYLINETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
Nov 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're glad you enjoyed our service, fair pricing, and friendly team. It’s always great to catch up with familiar faces in the waiting area! 😊 Looking forward to serving you again in the future!

November 06, 2024

I scheduled the appointment online for recall work to be performed. I enjoyed a cup of coffee and I was able to continue my workday in the waiting area with wifi service available. The work was performed More

by KJABCUGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're thrilled to hear you had a positive experience with us. It’s great to know that our online scheduling, comfortable waiting area, and quick service made your visit convenient and productive. We truly appreciate your recommendation and look forward to assisting you again in the future!

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