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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,204 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,204 reviews

August 30, 2022

Excellent service. Customer friendly. representatives were very helpful in accommodating, and reasoning with the price. More

by ALBERTPIMENTEL730
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sweeney
Aug 30, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 30, 2022

I felt with Tom felt very comfortable with leaving my truck in his hands . He did everything that the vehicle needed and got in a short time. More

by Live2hunt58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Tom!

August 30, 2022

Service agent was very professional, answered all my questions, looked for way to save me money, and wasn’t pushy to get me something I really didn’t need. I originally hesitated using the dealer se More

by Gcdos49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name but was there at 3 pm sunday
Aug 31, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy our team could assist you and provide you with outstanding service. We look forward to working with you again in the future!

August 30, 2022

I have always been impressed with the professionalism, courtesy, and competence of the people of the service department art DCH. More

by ORKROG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 30, 2022

I am 51 and have bought many cars in my lifetime all over the country. It was fantastic, truly the best car buying experience I have ever had. Thanks More

by R.A 3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Aug 31, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 30, 2022

They made me pay for insurance ( stain removal) i did not ask for or I did not want it And nobody told me about it . after I signed in all the papers They say every Toyota had to have that I'm not ha More

by JOSEALVARADO170
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Goldberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

August 30, 2022

Representative gave off a very negative vibe and was somewhat dismissive. At least l thought so. More

by LT190STONY@GMAIL.COM
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina (but unsure)
Sep 01, 2022 -

DCH Wappingers Falls Toyota responded

Hi Levan. It was nice speaking to you. Again, sorry for the confusion on Sunday. We look forward to seeing you on the next visit. Thank you, Ben Carlson

August 30, 2022

They did a great job friendly I recommended to my friends I tell my family Toyota te best More

by QUIJADAMANUELA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 30, 2022

Salesman did ok job selling the car but didn't like how he rushed through new things on the car. New cars can be very confusing to older generation More

by AMBERSPINNEY52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forget. Not showed
Sep 02, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

August 30, 2022

Awesome service. They really helped make the decision for a truck super easy. I would highly recommend this dealer for the reasonable prices and great service. Thanks More

by Isaac Slaughter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zion Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Isaac Slaughter responded

Great Service from Zion at Toyota DCH! I love the truck and it was super easy buying from them.

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