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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,049 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,049 reviews

August 10, 2022

Very professional very respectful I will continue to bring my vehicle to Wappengers of Toyota thank you More

by Tuckbulllove70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciarra Arias
Aug 11, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

August 09, 2022

Professional staff. Very clean and welcoming establishment. Free coffee, just need the free donuts to go with the coffee. More

by AdrianG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Aug 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review, Adrian!

August 09, 2022

The wiper blades were replaced but they failed to test them. The windshield is not cleared when they are deployed. A large patch on driver side never is wiped. More

by matthewwhitson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback, Matthew. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

Aug 12, 2022 -

matthewwhitson responded

Wipers do not clear windshield when deployed

Aug 12, 2022 -

DCH Wappingers Falls Toyota responded

Matthew, I left you a message yesterday to discuss. Kindly call me so I have the opportunity to assist. Thank you, Ben 845-296-4261

August 09, 2022

Great service center! Prompt and accommodating. Highly recommend for all service. They worked on my 1988 Toyota camper. More

by JORDIDOUGLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It's a pleasure to know you had such a great experience at our dealership!

August 09, 2022

Melissa was fantastic. She took the time to find me a car that I love, worked with my difficult schedule and made it work! She was patient, kind, and provided amazing custo More

by Spapale22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We truly appreciate your kind words and look forward to working with you again in the future!

August 09, 2022

Very good service in my experience . They dealing with customers very good . We want there three times. More

by KOCHUMONV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano, Ciarra Arias
Aug 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 09, 2022

Everyone was great from service staff to mechanic Jeremiah the mechanic explained everything to me and I was confident he would do a great job on my car More

by Lou376
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano, Ciarra Arias
Aug 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! It's a pleasure to know Jeremiah could assist you and provide you with such great service.

August 08, 2022

Very helpful when looking at multiple cars and trying to find what the customer needs. More

by xx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Rivera (in Sales)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 08, 2022

Brought my car in to to fix ac. It was under warranty and they fixed it. When I got the car back I noticed a bad leak underneath the hood. I mentioned it to the Toyota guy and he sa More

by Rciancanelli1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Gasiunas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

DCH Wappingers Falls Toyota responded

Rich, It was nice speaking to you again today. I know this was very frustrating for you and your family. The air conditioning repair was pretty complex, as I said the compressor is located down at the bottom so several things needed to be moved out of the way to gain access. During the t Repair there was a line that was pretty rusted, when it was Disturbed it began to leak. When we originally roadtested the car we didn't see it. We put the radiator in it because I didn't trust the new lines securing it. My former looked it over when it was all set and confirmed that the repair was done properly and with no residual damage to anything, including the transmission. Again, please reach out to me if you have any further concerns otherwise I look forward to your next visit. Thank you, Ben

August 07, 2022

Experience it’s ok, good place it’s very clean if look to find a nice car service come here More

by RODRIGUEZ1991.RSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Aug 08, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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