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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,728 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,728 reviews

May 03, 2023

The team that helped us with the new truck was fantastic! It was an easy no-fuss process, and I would highly recommend the whole team to anyone who is looking for a new car! Thanks again to everyone! - James More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for your great 5-star rating. We really appreciate your feedback.

May 03, 2023

Excellent customer service with very friendly staff. I like the text message updates as the work on my vehicle progresses. More

by daivd.figel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

May 02, 2023

Too much waiting. Differing explanations for delays. Resets to expectations. No consistent story. Many runarounds. More

by rsmith3082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department. We appreciate your comments and we'll be sure to share them with our management team.

May 02, 2023

They were extraordinary Patrick truly made this a great experience. There was no pressure and everything was smooth and timely. More

by LIGHLYRADIATED@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Patrick
May 02, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Patrick provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

May 02, 2023

Mat is professional, honest and east to work with. I travel from southern Westchester county to have take care of my Camry. More

by LEARN1@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Mat Rivera
May 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with Matt! We are so glad that he was so helpful during your visit!

May 02, 2023

Efficient and professional service. I would like to see additional coupon opportunities for services. I appreciate the video update from the tech More

by JOSEPH.DIRUBBO
Recommend Dealer
Yes
Employees Worked With
Matt Rivera
May 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department. We appreciate your comments and we'll be sure to share them with our management team.

May 02, 2023

Professional and willing to devote the time necessary to answer all questions and concerns. Courteous More

by MOKA3SONS@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Melissa
May 02, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for your great 5-star rating. We really appreciate your feedback.

May 02, 2023

Very nice. People were great. Took too long when we picked up car but all and all pleasant experience. More

by Margaret
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for taking the time to share your experience with us, Margaret. We appreciate your feedback about your service experience and hope to see you during your next visit.

May 02, 2023

Fast service! Took me in early! Since my appointment was a little later I was pleased they started my service before my scheduled time. More

by CHRISTINEALIVENTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for taking the time to share your experience with us. We appreciate your feedback about your service experience and hope to see you during your next visit.

May 01, 2023

I like the service . Informed me how long I have to wait and cost . Explain everything More

by ZAWAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

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