DCH Wappingers Falls Toyota

Whenever I bring my vehicle in for maintenance, it's completed swiftly and without any fuss. The waiting area is pleasant and comfortable and there's a pretty good pizzeria within walking distance, in c completed swiftly and without any fuss. The waiting area is pleasant and comfortable and there's a pretty good pizzeria within walking distance, in case I get hungry. ;-) More

I think the service department focuses way too much time on how many additional services they can add when you come in for maintenance. Every chance you get you trying to sell us fluid changes things that d on how many additional services they can add when you come in for maintenance. Every chance you get you trying to sell us fluid changes things that don’t need to be changed I am a mechanic I’ve never had to change the brake fluid less than 100,000 miles ever. Unless it leaked out, that’s when something like that would happen. And I don’t appreciate the way you take a vantage of your average consumer with these ridiculous added services. If you’re a little more honest, you probably have better customer appreciation. When the customer doesn’t realize it be in Buffalo guys are going wonderful. You just cost me $2500 and stuff that I didn’t even want. Because I sent somebody else over with my truck , I got banged Services I didn’t need in my truck. Consumer beware. More

My experience at DCH Toyota was very good. Kurt was very thorough and patient during the purchasing process Kurt was very thorough and patient during the purchasing process More

Everything was handled very professionally. Staff was friendly and courteous. Work was completed in a timely manner. Staff was friendly and courteous. Work was completed in a timely manner. More

Service really good But the wait time too long I saw people who came after me goin first people who came after me goin first More

Service was faster than expected. I appreciate the video review and the personal attention from the rep. I recommend calling for the appointment and staying if it’s just oil and tier I appreciate the video review and the personal attention from the rep. I recommend calling for the appointment and staying if it’s just oil and tier rotation. More

I have been bringing my 2015 Rave 4 for service for 4 years I am very satisfied with the courtesy of and professionalism of the employees There has been disagreements concerning matters with the SUV but years I am very satisfied with the courtesy of and professionalism of the employees There has been disagreements concerning matters with the SUV but they have been resolved More

Very easy to deal with and the salesman was a delight to work with! Very knowledgeable and helpful. work with! Very knowledgeable and helpful. More

My complete experience was excellent. My salesperson Melissa was amazing. Overall it was a very smooth process My salesperson Melissa was amazing. Overall it was a very smooth process More

I have had an issue for the last year trying to get the GPS maps updated on my 2019 Toyota Camry Hybrid. Last year (6 months ago) I opened an incident with Toyota customer services and got ticket assigned GPS maps updated on my 2019 Toyota Camry Hybrid. Last year (6 months ago) I opened an incident with Toyota customer services and got ticket assigned. The service manager at the time called me to discuss and promised to call me back within a few days. He never did. I called and left several voicemail messages, but eventually I gave up. At this last service appointment I again tried to get my problem resolved but experienced another run around. I would love to discuss this issue with the service manager. More