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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,488 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,488 reviews

October 22, 2024

Our sales person, Scott was friendly, knowledgeable and professional. I would recommend anyone in the market for a new or used Toyota to visit DCH. More

by MICHAELCAZ
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Marsh
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Oct 22, 2024 -

DCH Wappingers Falls Toyota responded

We’re thrilled to hear about your positive experience with Scott! Thank you for recommending us to others in the market for a Toyota. We appreciate your support and look forward to assisting you again in the future!

October 22, 2024

I would have given 5 stars if they would have washed my car like my car was there for over a month and when I got it back the amount of dirt on my car was crazy when I returned the loaner I took it to the More

by DNLAMBRECHT
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

DCH Wappingers Falls Toyota responded

We appreciate your feedback and sincerely apologize for the oversight regarding your car's cleanliness. We understand how important it is to receive your vehicle in top condition. Your comments will be addressed with our team to ensure we improve our service in the future. Thank you for your patience, and we hope to make your next experience a 5-star one!

October 22, 2024

Joseph degroodt was awesome. He got me the car that I wanted in one day. I cannot that you enough. Debbie Rios More

by debbierios971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph degroodt
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Oct 22, 2024 -

DCH Wappingers Falls Toyota responded

We’re thrilled to hear about your fantastic experience with Joseph! It’s great that he was able to get you the car you wanted so quickly. Thank you for sharing your feedback, Debbie! Enjoy your new ride!

October 21, 2024

It was seemless making an appointment, the service I received was great, and my car was finished within 1 hr. I highly recommend this dealership! More

by suzi0617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're thrilled to hear that your appointment process was seamless and that you received great service. Your recommendation means a lot to us, and we look forward to seeing you again!

October 21, 2024

Fluids not topped off both windshield washers reservoirs low or empty. Oil and grease hand prints on grill and hood on a vehicle I just detailed the day before. Still examining the service but form what I c More

by CURTISMITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

DCH Wappingers Falls Toyota responded

Curtis, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

October 21, 2024

Customer service very poor. Like don’t care attitude.Other dealers call customer and reminder.They keep texting. More

by Zzaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Oct 22, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

October 21, 2024

Sold me a car that was not fully for sale. Radio did not work had to be replaced More

by Moedaddy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
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Oct 22, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

October 20, 2024

I had a great experience at this dealership! The team was welcoming from the moment I walked in and really made the car-buying process smooth and easy. They were attentive, answered all my quest More

by Mohammad Alam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco
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Oct 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We’re delighted to hear that you had a great experience and that our team made the car-buying process smooth and easy for you. Your recommendation means a lot to us, and we look forward to serving you again in the future! Enjoy your new vehicle!

October 20, 2024

This is the best dealership experience we have had in a very long time. Highly recommend DCH Wappingers Falls Toyota. More

by MARKAE16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the amazing review! We're thrilled to hear that you had such a positive experience at DCH Wappingers Falls Toyota. Your recommendation means a lot to us, and we can’t wait to assist you again in the future!

October 19, 2024

Very nice and professional treatment, very organized, clean and neat environment. Everybody’s friendly and accommodating. Thank you Mr. Rivera for taking care of my free oil change and thank you for not More

by SPETROPOULOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad to hear you had a great experience with our team. It's wonderful to know that Mr. Rivera took good care of you during your visit. We appreciate your support and look forward to seeing you again soon!

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