Back

DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,486 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 7,486 reviews

October 24, 2024

I would recommend this dealership to anyone. Salesman was very helpful and the sales manager was even better! We left with the car we wanted at a fair price and same day. All the paperwork was h More

by nfoldvik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Deluca
Oct 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the great recommendation! We're so glad to hear you had a positive experience with our team and that we could get you the car you wanted at a fair price. It's wonderful to know we could help you secure a better rate as well. We look forward to assisting you again in the future!

October 24, 2024

First time there, Very Happy ! Ever need anything will definitely be back. Kept me very up to date on progress. More

by Wayne1264
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

DCH Wappingers Falls Toyota responded

Hi Wayne, thank you for choosing us! We're thrilled to hear you're happy with the service and appreciate your trust. We'll be here for anything you need in the future!

October 24, 2024

I have been working with Toyota Wappinger Falls for years. Have always had a good experience with sales and service. Tom Hackett has been very helpful every time I’ve brought the car in for service. More

by Cpr321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your loyalty to Toyota Wappingers Falls over the years! We're thrilled to hear you've consistently had positive experiences with both our sales and service teams. It’s wonderful to know that Tom Hackett has been such a reliable source of support for you during your visits. We’ll be sure to pass along your kind words to him, and we look forward to continuing to provide you with excellent service in the future. Safe travels, and thank you again!

October 23, 2024

Very considerate all around. They accepted my car at 10am although I had mistaken my Noon appointment 2 hours earlier. They are also good about explaining other appointments com More

by maryjoross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad our team could accommodate you and make your experience positive. Your feedback about our service means a lot to us!

October 23, 2024

Friendly staff and clean waiting room the wait was a bit longer than normal but it was ok More

by EDWARDS.DOREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear you found our staff friendly and the waiting room clean. We appreciate your patience and understanding regarding the wait time. We look forward to serving you again!

October 22, 2024

As I’ve already mentioned, I’m sold on this service department. Judy and Tom are ⭐️⭐️⭐️⭐️⭐️+. Fortunately my credit is excellent and I was looking into another truck so I came here to Wappinger Falls T More

by Johnny Pel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : In service dept, The black gentleman, super helpful & kind!
Oct 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re delighted to hear that Judy and Tom provided you with such exceptional service. It's great to know you’re considering another truck with us! If you have any questions or need assistance as you explore your options, feel free to reach out. We look forward to helping you find the perfect vehicle!

October 22, 2024

They are not too bad but they didn’t address my missing parts on the air vent. This is a new vehicle and how did that part came off. They telling me that I have to order it from sales which will cost me ov More

by MARYOUNG67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations regarding the missing parts on your vehicle. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding, and we look forward to the opportunity to serve you better.

October 22, 2024

Excellent job. Judy is a wonderful professional. She explains all the issues in great detail and offers you the best Toyota offers. Great place to wait for your s More

by barranco57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

DCH Wappingers Falls Toyota responded

We’re thrilled to hear you had a great experience! Judy truly is an asset to our team, and we’re glad you appreciated her detailed explanations and service. Thank you for your kind words, and we look forward to seeing you again!

October 22, 2024

Our sales person, Scott was friendly, knowledgeable and professional. I would recommend anyone in the market for a new or used Toyota to visit DCH. More

by MICHAELCAZ
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Marsh
Oct 22, 2024 -

DCH Wappingers Falls Toyota responded

We’re thrilled to hear about your positive experience with Scott! Thank you for recommending us to others in the market for a Toyota. We appreciate your support and look forward to assisting you again in the future!

October 22, 2024

I would have given 5 stars if they would have washed my car like my car was there for over a month and when I got it back the amount of dirt on my car was crazy when I returned the loaner I took it to the More

by DNLAMBRECHT
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

DCH Wappingers Falls Toyota responded

We appreciate your feedback and sincerely apologize for the oversight regarding your car's cleanliness. We understand how important it is to receive your vehicle in top condition. Your comments will be addressed with our team to ensure we improve our service in the future. Thank you for your patience, and we hope to make your next experience a 5-star one!

...
15
...