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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,618 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,618 reviews

December 21, 2024

Courteous, easy explanations. Clean waiting area. All the staff encountered was very pleasant. Thank you. More

by rralphjhafnner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that you had a positive experience with us. It's great to know that our team provided clear explanations and that you were comfortable in our clean waiting area. We truly appreciate your feedback and look forward to serving you again in the future!

December 20, 2024

Great experience with the sales team and our sales manager was very helpful and the sales man was great thanks for a great experience More

by brionsresto
Recommend Dealer
Yes
Employees Worked With
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our sales team. We appreciate your feedback and look forward to assisting you again in the future!

December 20, 2024

Quick work, efficient and the price was reasonable for the amount of work that was done. More

by BUTWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Maffucci - five stars
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Dec 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear you were satisfied with the service and pricing. We look forward to serving you again!

December 20, 2024

Vr ok ofif u r askinc 4 azfavokrr. @-4if Uruzgan parking afavor do notmaukë rijles ok 4 More

by jdasgold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review!

December 19, 2024

Matthew was very helpful in keeping me updated and explaining to me what was going on with my car More

by TESSAS0713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that Matthew provided great service and kept you informed throughout the process. We appreciate your trust and look forward to assisting you again!

December 19, 2024

Speedy service , polite and respectful young man service with a smile. He deserves a raise. More

by Cleoqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're so glad to hear you had a great experience with our team. We truly appreciate your feedback and will be sure to pass it along to recognize the young man who assisted you. 😊

December 19, 2024

The DCH Wappinger Toyota sales team is wonderful. They were all patient and expedited the process of buying my vehicle. Special thanks to Sales manager (Dennis), Sales rep (Chris) and financial manag More

by Top Doc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager (Dennis)
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Dec 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Dennis, Chris, and Rob made your car-buying experience smooth and enjoyable. We appreciate your kind words and look forward to serving you again in the future!

December 19, 2024

I love DCH. I bought 4 cars from there. I won't go anywhere else. More

by rochellelynn2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your loyalty! We're thrilled to hear you've had such great experiences with us. We look forward to helping you with your future car purchases!

December 19, 2024

I purchased 4 runners a months ago and tried to call for the start engine key order never answers the phone call and never call back what kind of business are you doing they don’t care customers at all More

by hlaing1star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryce
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Dec 20, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

December 17, 2024

I want to thank DCH for the exceptional service and particularly Lauren Fusaro helping me with the process. She kept me up to date while waiting and made the day more pleasant! She's a sweet heart! Tha More

by JMINGLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We're thrilled to hear that Lauren was able to assist you and make your day more enjoyable. She's definitely a valued member of our team, and we'll be sure to pass along your compliments to her.

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