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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,061 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,061 reviews

March 27, 2023

Very polite. However very expensive and didn’t have parts ready available. Labor fees charged individually and left car there. Didn’t put info on oil change on More

by BDESIMONE35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

DCH Wappingers Falls Toyota responded

Good morning BDESIMONE35, I'm very sorry to hear your experience was not our 5-star standard. I would hear more of what happened. Please contact me at your earliest convivence. Thank you, Ben Carlson Fixed Operation Manager 845-296-4261

March 26, 2023

Very friendly. Jaime Muniz was excellent! He took as much time as I wanted and answered a million questions. More

by SRIZZO22
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia Muniz
Mar 27, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 26, 2023

It's my 2nd vehicle from you guys and I'm very happy with both. Avi has been my salesman on both and I will be coming back in December for my 3rd one! More

by DERILLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 25, 2023

The dealership is great for buying a car but the service center is completely lacking. I just had a service done and waited for my vehicle. I booked a 730 am appointment so I would first in line. There was More

by CVVALENTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

DCH Wappingers Falls Toyota responded

Hello CVVALENTINO, I'm very sorry to hear your experience was not our 5-star standard. I would hear more of what happened. Please contact me at your earliest convivence. Thank you, Ben Carlson Fixed Operation Manager 845-296-4261

March 25, 2023

Avi you provided great customer service. He was very responsive throughout the process. Thank you. More

by blake.hyatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Avi!

March 25, 2023

As always, the service was prompt, courteous and complete. I’m very happy with it. More

by hunt.jch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who it was, sorry!
Mar 27, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 25, 2023

Service was great. Looking forward to go back. did an inspection in an oil change but did not get my oil change sticker for the windshield but call back and they said t More

by WILL.JO58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

DCH Wappingers Falls Toyota responded

Will, thank you for the excellent five-star review! It's a pleasure to know our team went above and beyond to assist you and make your experience a memorable one. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark!

March 24, 2023

Everyone was super nice and the person that helped me was great loved the place. More

by Elizabethslopez2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Rivera (in Sales)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review, Elizabeth! We're so happy our team could assist you and provide you with great service.

March 24, 2023

Good work and a comfortable place for people to wait. This is my second car to lease here and very happy. More

by CTHOMPS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words and loyalty to our dealership!

March 23, 2023

Good communication and evaluation without pressure. Car was service as expected and I will come back More

by Cmpantano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
Mar 24, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We truly appreciate your kind words and hope to see you again soon!

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