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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,420 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,420 reviews

October 11, 2024

Loosman was friendly and was able to get me the vehicle that was right for me. I recommended him to a friend and he was extremely satisfied with him. More

by LUV2BMOM2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that Loosman helped you find the perfect vehicle and that your friend had a great experience as well. We appreciate your recommendation and look forward to serving you both in the future!

October 11, 2024

Everyone i come in contact with at the dealership was very professional and friendly, they were very knowledgeable about they specific duties great team all together More

by ESMIENUM7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re delighted to hear that our team made such a positive impression with their professionalism and friendliness. We truly value your feedback and appreciate your recognition of their knowledge and teamwork. We look forward to seeing you again soon!

October 10, 2024

Professional service and maintenance really pleased with tech trouble shooting Judy in service was really great More

by ELIZABETHPHILLIPS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're so glad to hear that you were pleased with the professional service and that Judy provided excellent troubleshooting support. We’ll be sure to pass along your kind words to her! If you need anything else, just let us know.

October 10, 2024

Everything was great so far. Don't have to wait a long time. Always have update when you are waiting More

by Cheng Peng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

DCH Wappingers Falls Toyota responded

I’m glad to hear everything has been going well! It’s great that you’re getting timely updates while you wait. If you have any other feedback or questions, feel free to share!

October 10, 2024

They were very professional and cordial They listened to the customer and worked to get the best results More

by cyril.staubyn51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew maffucci
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Oct 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re delighted to hear that our team was professional and attentive. Listening to our customers is a priority, and it’s great to know that you felt valued. If there’s anything more we can do for you, just let us know!

October 10, 2024

The place is kept clean, the service was fast, and the customer service was good. More

by MERVINOTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you found the place clean and enjoyed the fast service and good customer care. We appreciate your feedback and hope to see you again soon!

October 09, 2024

I like that they took the time to take a video to show me what they were inspecting More

by TWOGR8GRLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Oct 09, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that you appreciated the video inspection—it’s a great way for us to keep you informed about your vehicle. If you have any other thoughts or questions, feel free to reach out. We’re here to help!

October 09, 2024

Judy Deems is a great Service Advisor. She explained the process, and followed up on all points. More

by tiocl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Oct 09, 2024 -

DCH Wappingers Falls Toyota responded

We’re glad to hear that Judy provided you with excellent service and clear explanations throughout the process! Her dedication to following up is truly appreciated. If you need anything else, don’t hesitate to reach out!

October 09, 2024

Matthew M. helped me there and he was great! He was quick, friendly and well spoken. I got an appointment that day and was in and out in pretty good time. More

by Judy P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucc
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Oct 09, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re thrilled to hear that Matthew provided you with quick and friendly service. It’s great to know you were able to get an appointment and have a smooth experience. We appreciate your support and look forward to seeing you again!

October 09, 2024

Excellent, clear communication. Felt like my needs were addressed and my concerns heeded. Two thumbs up! More

by Corradk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

DCH Wappingers Falls Toyota responded

We’re delighted to hear that you had an excellent experience with clear communication and that your needs and concerns were addressed. Your positive feedback is greatly appreciated, and we look forward to assisting you again in the future!

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