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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,486 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,486 reviews

October 27, 2024

When I walked in Judy Deems called me over and I sat down at her desk she explained what was going to be done. She was very kind. I waited for the service to be done then she came over when it was doné and w More

by Csantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

DCH Wappingers Falls Toyota responded

It’s wonderful to hear about your experience with Judy! Her kindness and clear communication really make a difference. Thank you for sharing your feedback, and we look forward to serving you again!

October 27, 2024

staff is very helpful and attentive. I am satisfied with purchase, will be coming back soon! More

by CELSORAMOS68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
Oct 28, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re delighted to hear that our staff provided the assistance you needed and that you’re satisfied with your purchase. We look forward to welcoming you back soon! If you need anything in the meantime, feel free to reach out.

October 26, 2024

Great service had to bring my car back after picking it up the day before but the service was great it was speedy kept me informed the whole time when I picked up my car was clean and a full tank of gas am More

by DNLAMBRECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that your experience was positive, even with the return visit. It's great to know our team kept you informed and provided speedy service. Enjoy your clean car and full tank! We appreciate your trust in us and look forward to seeing you again!

October 26, 2024

I've purchased 4 vehicles here over the years. Always had great service, and a pleasant experience. No high pressure sales, just a salesman who listens, and gets you hooked up with the best vehicl More

by getomdo1
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

DCH Wappingers Falls Toyota responded

We’re thrilled to hear about your positive experiences with us! It’s great to know our team has consistently provided you with excellent service and the right vehicle for your needs. Thank you for your loyalty, and we look forward to assisting you again in the future!

October 25, 2024

I been having my car serviced at your dealership for years. One thing I don't like is that there is never an opportunity to speak to the mechanic who did the service on my car. While the service reps ca More

by PERUVIANUS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback and for your continued loyalty over the years. We genuinely appreciate your suggestion and understand how valuable it would be to have direct access to the mechanic who worked on your vehicle. Clear communication is essential, especially when discussing details beyond routine maintenance. We’ll certainly share your recommendation with our service team, as we’re always looking to improve our customer experience and ensure that every question and concern is addressed accurately and transparently. Thank you again for your insight, and please feel free to reach out if you have any additional feedback.

October 25, 2024

dch is the most pleasant dealer ship. everything is a no hassle and a breath of fresher air. please keep up the the great work. More

by DONNAANNHANRAHAN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that your experience with DCH has been refreshing and hassle-free. Providing a welcoming, stress-free environment is what we strive for. We look forward to serving you again—thanks for being part of the DCH family!

October 25, 2024

Dylan was personable and helpful showing the car. He was also available to help us set up the app. More

by STUKOFSKY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

DCH Wappingers Falls Toyota responded

We're glad to hear that Dylan provided you with personable and helpful service! It's great to know he assisted you with both the car and the app setup. If you need anything else, feel free to reach out!

October 25, 2024

First of all I would like to thank the service department and especially Keith for following up with my bumper repair. Everyone was so very professional. The repair came out very good. Thank you DCH ! Albert More

by AWALAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Mann sales-Jaime Garcia finance
Oct 26, 2024 -

DCH Wappingers Falls Toyota responded

Thank you, Albert! We're glad to hear that you had a positive experience with our service department and that Keith took such great care of your bumper repair. Your satisfaction means a lot to us. Enjoy your day, and we look forward to assisting you again!

October 24, 2024

Good service, All the staff is very helpful, the work was done fast and well done. More

by AL11MED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're happy to hear that you had a great experience and that our team provided fast and efficient service. We appreciate your trust and look forward to serving you again!

October 24, 2024

It took a long time to get an appointment but everyone was nice. Service was good More

by mneunmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your patience! We're glad to hear that our team was friendly and provided good service. We’ll work on improving the appointment process to make it quicker for next time!

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