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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,618 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,618 reviews

December 30, 2024

Went for a simple oil change and NYS inspection and was told it would be 90 minutes. Agreed to a "30,000 mile mainteance package". There were no issues with the vechle as seen in the health reports. Fou More

by royjwood3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Fusaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

December 29, 2024

Fast and efficient at getting us a deal on trade in and fast at delivery More

by Rave
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're glad to hear that the trade-in process and delivery were fast and efficient. We appreciate your business and look forward to serving you again!

December 29, 2024

All went well as far as our experience while at the dealership. A bit disappointed with regard to the dash clock which is off by some five hours. More

by RALPHJHAFNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
A different Joe.
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Dec 30, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear your overall experience was positive. We apologize for the issue with the dash clock and will make sure to address it promptly. Please feel free to reach out if you need further assistance!

December 28, 2024

Communication is terrible. Dont full fill promises. Customer service is highly lacking. Have no sense of time management More

by DMS_713
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fransisco-sales
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Dec 28, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

December 28, 2024

Straight forward App forcing 15 words. Awkward 1 2 3 4 5 6 7 9 More

by DL
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review!

December 28, 2024

Courteous and attentive to customer needs. Thorough with feedback on work completed. Good price with coupon and inspection policy. More

by laurazvalentino
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad to hear our team provided courteous and attentive service and kept you informed throughout the process. It's great to know the pricing and inspection policy met your expectations. We appreciate your feedback and look forward to assisting you again!

December 27, 2024

Purchased a certified used Toyota at the online advertised price. Transaction was seamless and I would do business with Micheal and this dealership again. More

by raclav
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad to hear the transaction was seamless and that Micheal provided great service. Enjoy your certified Toyota, and we look forward to serving you again in the future!

December 27, 2024

Excellent service . Rep was very professional and kept me informed of my service request it was a pleasure. More

by WALEEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear about your positive experience. Providing professional and transparent service is our priority, and we’re glad we could deliver. We look forward to assisting you again!

December 26, 2024

I drove 2 hours to get to the dealership and it was the easiest and quickest transaction I have ever done with a dealership. I couldn’t be happier. More

by Bobby.LaPorta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce
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Dec 26, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your wonderful feedback! We're thrilled to hear that your experience was smooth and efficient, even after driving such a long distance. It means a lot to us that we could make the process easy and quick for you. We appreciate your trust and look forward to serving you again in the future!

December 26, 2024

Very good service checked out everything Out told me brakes will need to be done in future More

by hbiddle329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear you had a positive experience with our service team. We appreciate you taking the time to review everything, and we'll be sure to keep an eye on those brakes for you in the future. If you need anything else, don't hesitate to reach out!

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