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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
8,221 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 8,221 reviews

August 15, 2024

Tom and Antonio took great care of my car. I will always go to DCH for my car concerns. More

by GPDV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Fiorenza
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Aug 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We’re thrilled to hear that Tom and Antonio took such good care of your car. We look forward to continuing to serve you at DCH for all your car needs!

August 14, 2024

Very friendly and professional staff, extremely accommodating and helpful! I had a wonderful experience from start to finish, I'm very happy with my experience and my purchase! More

by Champ8410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that our staff made your experience friendly, professional, and accommodating. We’re delighted that you’re happy with both your purchase and the service you received. Thanks for choosing us, and we look forward to serving you again in the future!

August 13, 2024

Brought my 2024 toyota Rav 4 Hybrid in for a 5000 mile service and also asked for a engine oil change and filter. This vehicle calls for 0-16 motor oil as per the owners manual and the engine compartment. More

by N.A
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

August 10, 2024

I received excellent service and was in and out in a very appropriate time. That was good. More

by skypilot767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that you received excellent service and that the process was efficient. If you need anything else or have more questions, feel free to reach out. We appreciate your support!

August 09, 2024

Was very happy with speed of maintenance visit and meeting the time I needed to pick up my vehicle! More

by hockeyman9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
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Aug 10, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that your maintenance visit was swift and that we were able to meet your timing needs. If you need any further assistance or have more questions, feel free to reach out. We look forward to serving you again!

August 07, 2024

The service department at the dealership is clean and professional, but the cost of maintenance is astronomical. More

by MET1774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laren
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Aug 08, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We're pleased to hear you found our service department clean and professional. We understand that maintenance costs can be a concern, and we're committed to providing value and transparency. If you have any questions about specific charges or need further assistance, please feel free to reach out.

August 07, 2024

Always a great experience when I go get my car serviced at Toyota! Quick and efficient More

by joslynnk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren F
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Aug 08, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for the feedback! We're glad to hear you always have a great experience with our service team. 🚗👍

August 06, 2024

Went for oil change in and out in timely manner . Pleasant waiting area very clean More

by terrijohnson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the feedback! We’re pleased to hear that your oil change was quick and that you enjoyed our clean and pleasant waiting area. We look forward to serving you again!

August 06, 2024

Scott Marsh and the rest of the team at DCH Toyota were excellent! Scott made sure all of our needs were taken care of, was very communicative and patient with us. Definitely will go back to them in the fu More

by Lillie E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Marsh
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Aug 06, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re delighted to hear that Scott Marsh and the team at DCH Toyota provided excellent service and took great care of your needs. Your positive experience and intention to return mean a lot to us. If you need anything else in the future, don’t hesitate to reach out!

August 06, 2024

Very professional staff, top to bottom. There was a vet Ray clean environment and facilities. More

by ENDSLEYACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad to hear you found our staff professional and our facilities clean. Your positive feedback is greatly appreciated!

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